Sound Check Electronics repair time is around 4 weeks from the time your unit is booked in.
This time can be longer if parts are needed or during busy periods, but we will endeavour to keep you updated on this.
PLEASE NOTE – DUE TO A BACKLOG OF REPAIRS – EXPRESS IS CURRENTLY UNAVAILABLE AT THIS TIME
Express Service may be available upon request. Additional $65 fee applies ($130 for mixers of 12 channels or more)
This will get your unit diagnosed within 4-5 business days,
but depending on if parts or service information is needed, we can’t guarantee it will be repaired within your time frame.
PLEASE NOTE
If the cost of the repair is less than $220 we will go ahead with the repair.
If it looks like exceeding $220 we will send you an estimate (excludes additional express fee)
A diagnostic fee of $65 will be charged if an estimation is given but the customer does not wish to proceed with the repair.
Estimates are unable to be given for mixing desks of 12 channels or more
The minimum fee of $65 will be charged if an item is booked in under warranty conditions is deemed not to be faulty.
The minimum fee of $65 will be charged if an item does not fault in our workshop.
The minimum call out fee of $175 will be charged if an item is booked in under warranty conditions and is deemed not to be a warranty fault.
Once repaired we will contact you to let you know the cost of the repair and when it will be available to be picked up.
For more information about our service rates and conditions of service, please go here:
CURRENT REPAIRS
Last Updated:
Wednesday 19th May 9.30am
| Job Number | Details | Status | Last Modified |
|---|---|---|---|
| 13159 / | Item: Korg Triton Le Keyboard Fault: Volume fades out after a while of use. Bank B button faulty. Warranty: No Booked In: 18-May-2022 | To Be Assessed | 19-May-2022 |
| 13158 / | Item: Korg Krome Keyboard Fault: PROBLEM 1When playing any of the piano samples, the sound cuts off (stops) after 0.5 seconds. i.e. won’t sustain the sound by holding down the keys or using the sustain pedal. All other sounds/samples seem OK. (eg strings organs brass etc etc). PROBLEM 2Also a new problem. The whole keyboard (all buttons, knobs & keys) is prone to freezing up with no audio output. It can be made operational again by re-booting the keyboard, but both of these problems usually come back within 15 to 30 minutes. The last time you serviced this keyboard you said that if the sample cutoff problem occurred again, you may have to replace the main circuit board. (about $500) Also you said you could replace the rubber key contacts on the whole keyboard for about $150 due to some notes in the middle octave being “sticky" when played. So if you could do this as well while the keyboard is apart. Warranty: No Booked In: 10-May-2022 | To Be Assessed | 18-May-2022 |
| 13157 / D1896 | Item: Mipro MA-708 Portable PA System Fault: Bluetooth crackles at random. Customer states the issue only started after a battery replacement last year. Warranty: No Booked In: 13-May-2022 | To Be Assessed | 18-May-2022 |
| 13156 / D1897 | Item: Roland FP-10 Digital Piano Fault: No Sound. Different PSU tried. Factory reset done. Warranty: Yes Booked In: 13-May-2022 | To Be Assessed | 18-May-2022 |
| 13155 / D1898 | Item: Yamaha PSR-E222 Keyboard Fault: Power Input damaged. Warranty: No Booked In: 16-May-2022 | To Be Assessed | 18-May-2022 |
| 13153 / | Item: Vox V50-AG Guitar Amplifier Fault: Very Low sound. Warranty: No Booked In: 16-May-2022 | To Be Assessed | 18-May-2022 |
| 13152 / | Item: Roland HP704 Digital Piano Fault: The middle pedal doesn't work. G key has fallen. The sound quality from which the right side keys made is not pure and clear. Warranty: No Booked In: 16-May-2022 | Field Service | 18-May-2022 |
| 13151 / | Item: Kawai CA99 Digital Piano Fault: Significant distortion in the sound when playing in the bass section, starting at about C3, for an octave or so. It is easily reproducible. Warranty: No Booked In: 13-May-2022 | Field Service | 18-May-2022 |
| 13150 / | Item: Kawai CN290 Digital Piano Fault: It started with intermittently cutting out mid playing to now not switching on at all. Warranty: No Booked In: 11-May-2022 | Field Service | 18-May-2022 |
| 13149 / | Item: DPA d fine CORE 4088 Microphone Fault: Cable Broken Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13148 / | Item: Roland HP-2 Digital Piano Fault: Several keys clunking when released. Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13147 / | Item: Mackie XR1204 Mixer (Powered) Fault: No fault given Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13146 / | Item: Yamaha CS01 Keyboard Fault: It still makes sounds, just notes not holding pitch correctly. Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13145 / | Item: Nord Stage 3 Keyboard Fault: A above middle C not responding to touch. Replaced missing knobs. Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13144 / | Item: Roland Juno-DS Keyboard Fault: Unit jumps from piano patch to brass patch & styles there intermittently Warranty: Yes Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13143 / D1891 | Item: Mipro ACT32H Wireless Microphone Fault: Switch broken & screen not working. Warranty: No Booked In: 02-May-2022 | To Be Assessed | 11-May-2022 |
| 13142 / D1892 | Item: Pioneer XDJ-RX2 Mixer Fault: Audio spiking despite EQs and trim/gain not being touched at all. Warranty: No Booked In: 05-May-2022 | To Be Assessed | 11-May-2022 |
| 13141 / D1889 | Item: Mackie XR624 Speaker (Powered) Fault: Wont turn on. Warranty: No Booked In: 25-Apr-2022 | To Be Assessed | 11-May-2022 |
| 13140 / D1887 | Item: Steinberg UR44C Interface Fault: No power to unit (power adaptor or USB). Warranty: Yes Booked In: 25-Apr-2022 | To Be Assessed | 11-May-2022 |
| 13139 / D1895 | Item: JBL PRX-612M Speaker (Powered) Fault: Brand new, never powered on. Purchased 11 years ago. Warranty: No Booked In: 06-May-2022 | To Be Assessed | 11-May-2022 |
| 13138 / | Item: QSC K12.2 Speaker (Powered) Fault: Not working. Warranty: Yes Booked In: 29-Apr-2022 | Completed | Completed |
| 13136 / | Item: Yamaha P-125 Digital Piano Fault: Only plays F# and C. Have tried factory reset in store. Power socket compromised. Warranty: No Booked In: 22-Apr-2022 | To Be Assessed | 11-May-2022 |
| 13134 / | Item: Kawai CA78R Digital Piano Fault: Damper pedal creaks intermittently and it does not provide damping in the same way that it used to - even when it is quiet. Warranty: Yes Booked In: 26-Apr-2022 | Completed | Completed |
| 13133 / | Item: Yamaha CVP705B Digital Piano Fault: One key is very loud and tinny. Warranty: Yes Booked In: 26-Apr-2022 | Completed | Completed |
| 13132 / | Item: Yamaha P-45 Digital Piano Fault: Several keys not working. Check pedal. Warranty: No Booked In: 21-Apr-2022 | To Be Assessed | 26-Apr-2022 |
| 13131 / | Item: Allen & Heath Zed 24 Mixer Fault: Channel 14, 15, 16 was faulty, now no power at times Warranty: Yes Booked In: 21-Apr-2022 | To Be Assessed | 26-Apr-2022 |
| 13129 / | Item: Soma Lyra-8 Keyboard Fault: WAs dropped and the And/Or switch snapped off, as well as the Square Wave/Saw wave switch. The Fre A knob is wobbly. The Drive knob broke off. See Note. Warranty: No Booked In: 14-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13130 / | Item: Roland Kick pedal Drum Module Fault: Socket missing inside. Needed urgently. Warranty: No Booked In: 19-Apr-2022 | Completed | Completed |
| 13128 / | Item: Yamaha P-150 Digital Piano Fault: Pedal doesn't always work Warranty: No Booked In: 04-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13127 / | Item: Casio & Event CTK-3000 & 20-20 BAS Keyboard & Speaker Fault: Casio CTK-3000 Keyboard - Needs repair Event 20/20 BAS V3 Powered Speaker - Needs Repair Warranty: No Booked In: 14-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13126 / | Item: Multiple Multiple Multiple Units Fault: North School: 2 x Korg SP170 Digital Pianos : Missing power supplies. Power sockets damaged. Hartke B90 Bass Amp : Needs repair. Crate BX-100 Amp : Needs repair. South School: Roland HP101-MH Digital Piano : Several keys not sounding Roland HP-137 Digital Piano : Lots of keys not sounding or returning properly. Bass Amp : not working Warranty: No Booked In: 14-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13125 / D1881 | 13125 / D1881 Item: Sennheiser ESKM-100 G4-835 Wireless Microphone Fault: Coils exposed to water. Warranty: No Booked In: 15-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13124 / | Item: Korg SP-170 Digital Piano Fault: Key issues. Warranty: No Booked In: 02-Apr-2022 | To Be Assessed | 20-Apr-2022 |
| 13123 / | Item: Kawai CA78 Digital Piano Fault: Sustain pedal has has no spring in it, does not function. Burst of volume in piano sound coming through the headphones. Warranty: Yes Booked In: 22-Apr-2022 | Completed | Completed |
| 13122 / | Item: Kawai KDP110R Digital Piano Fault: The key G5 plays very loud sound or doesn’t sound at all when played Warranty: Yes Booked In: 18-Apr-2022 | Completed | Completed |
| 13121 / | Item: Yamaha Clavinova 509 Digital Piano Fault: Middle C, Middle D, Middle G not working properly Warranty: No Booked In: 14-Apr-2022 | Completed | Completed |
| 13120 / | Item: Allen & Heath ilive-T112 Mixer Fault: Display Intermittent. Compressor Limitter panel Replaced Battery Warranty: No Booked In: 08-Apr-2022 | Completed | Completed |
| 13118 / | Item: Yamaha CLP-625 Digital Piano Fault: It is intermittently playing a note loudly. Warranty: Yes Booked In: 08-Apr-2022 | Completed | Completed |
| 13117 / | Item: Australian Monitor 3 Amps Amplifier x 3 Fault: AMIS 250 Serial No AG7029 ACM250 - Channel 6? Check all channels levels. AMIS250 - Dead Warranty: No Booked In: 05-Apr-2022 | Completed | Completed |
| 13116 / D1878 | Item: QSC K8.2 Speaker (Powered) Fault: Wont power on. Warranty: Yes Booked In: 01-Apr-2022 | Completed | Completed |
| 13114 / D1872 | Item: Zoom HD16 Mixer Fault: Up + Down button not working Warranty: No Booked In: 01-Apr-2022 | To Be Assessed | 05-Apr-2022 |
| 13113 / D1880 | Item: RCF ART 315A Speaker (Powered) Fault: Buzzing with nothing plugged in. Takes a while to fault. Warranty: No Booked In: 01-Apr-2022 | To Be Assessed | 05-Apr-2022 |
| 13111 / | Item: Kawai CA49B Digital Piano Fault: One key clicking and lower than others. Warranty: Yes Booked In: 24-Mar-2022 | Completed | Completed |
| 13110 / | Item: Yamaha MG 10XU Mixer Fault: Monitor output distorted. Warranty: No Booked In: 04-Apr-2022 | To Be Assessed | 05-Apr-2022 |
| 13109 / | Item: Nord Electro 3 Keyboard Fault: E4 key intermittent. Warranty: No Booked In: 04-Apr-2022 | To Be Assessed | 05-Apr-2022 |
| 13108 / | Item: Yamaha DX-7 Keyboard Fault: Display looks odd. See note. Battery was replaced. Warranty: No Booked In: 31-Mar-2022 | To Be Assessed | 05-Apr-2022 |
| 13102 / | Item: Yamaha P45B Keyboard Fault: Rubbing/grinding keys, more noticeable when pressing down keys at an angle. Easiest to notice when pressing A7, but most keys seem affected to some degree. Warranty: Yes Booked In: 18-Mar-2022 | Completed | Completed |
| 13101 / D1873 | Item: Yamaha C9-70m Synth Fault: Sounds wobbly at bottom. Grey memory dicky. Complete clean/service. Warranty: No Booked In: 18-Mar-2022 | To Be Assessed | 28-Mar-2022 |
| 13100 / D1875 | Item: Pioneer DDJ-Sx3 Controller Fault: Cue buttons not lighting - but working intermittently. Warranty: No Booked In: 25-Mar-2022 | Completed | Completed |
| 13099 / D1886 | Item: Mackie Speaker Fault: No signal/crackle when signal put through Warranty: No Booked In: 25-Mar-2022 | Parts Ordered | 11-May-2022 |
| 13098 / | Item: Casio CTX700 Keyboard Fault: When using the very first sound/ bank of PIANO sounds, the middle octave keys trigger all kinds of glitchy "extra sounds".... (i,e different tones... some echo/ repeating tones.... sometimes with a pitch change effect/ not the correct note pitch....) doesn't seem to affect higher numbered tones like vibes/koto etc ... as much though, for some reason? Also I noticed that the backing rhythm also does strange things when using these lower numbered tones .... ie ... super high BPM shown on display aka 255 bpm, without being set to be that high... also, a random count seen on the beats/ measure on-screen display... the audio output of the rhythms also sound disjointed & out of whack too... Customer was asked about any liquid spills/ accidents but said there were none. Some glitter was observed on the keys (belongs to his young daughter).... so possibly some has fallen through & is interacting with the keybed pcb, or other parts of the circuit? Warranty: Yes Booked In: 25-Mar-2022 | Completed | Completed |
| 13097 / | Item: Kawai CN-21 Digital Piano Fault: Two of the black Keys are making a clicking sound when pressed. Warranty: No Booked In: 25-Mar-2022 | Completed | Completed |
| 13096 / | Item: Kawai CN29 Digital Piano Fault: Need replacement spring and installation for sustain pedal. One key, very occasionally will sound at maximum volume regardless of pressure. Warranty: Yes Booked In: 25-Mar-2022 | Completed | Completed |
| 13095 / | Item: Yamaha S34B Digital Piano Fault: Playing one note at top volume Warranty: Yes Booked In: 21-Mar-2022 | Field Call | 28-Mar-2022 |
| 13094 / | Item: KRK V6 Speaker (Powered) Fault: Tweeter not working all the time. Warranty: No Booked In: 18-Mar-2022 | Completed | Completed |
| 13092 / | Item: Mackie SRM450 Speaker (Powered) Fault: Muffled Sound Warranty: No Booked In: 15-Mar-2022 | Completed | Completed |
| 13090 / | Item: Kawai ES-110 Digital Piano Fault: Seems to have no sound? Top key making knocking noise? Warranty: Yes Booked In: 25-Feb-2022 | Completed | Completed |
| 13087 / D1865 | Item: American DJ V3000 Amplifier Fault: Blows fuses on power up. Warranty: No Booked In: 07-Mar-2022 | Estimate Given | 20-Apr-2022 |
| 13086 / D1866 | Item: Korg B1 Digital Piano Fault: Dead Keys (marked with tape). Warranty: No Booked In: 07-Mar-2022 | Completed | Completed |
| 13085 / D1869 | Item: Roland E60 Keyboard Fault: System not booting Warranty: No Booked In: 04-Mar-2022 | Completed | Completed |
| 13084 / | Item: Yamaha P125B Digital Piano Fault: Eb above middle C is loose. Warranty: Yes Booked In: 07-Mar-2022 | Parts Ordered | 26-Mar-2022 |
| 13083 / | Item: Mackie Pro 12FXv2 Mixer & Amp Fault: Mixer - No power. Mark Bass - Squealing noise. Warranty: No Booked In: 07-Mar-2022 | Parts Ordered | 11-May-2022 |
| 13082 / | Item: Mackie Pro FX12v2 Mixer Fault: No power. Warranty: No Booked In: 07-Mar-2022 | Completed | Completed |
| 13081 / | Item: Roland 3 pads Drum Pads x 3 Fault: Clutch intermittent triggers, Snare rubber loose, crash edge trigger Express needed Warranty: No Booked In: 07-Mar-2022 | Completed | Completed |
| 13080 / | Item: Kawai Novus NV5s Digital Piano Fault: Piano key is no longer producing any sounds Warranty: Yes Booked In: 03-Mar-2022 | Completed | Completed |
| 13079 / | Item: Kawai CA79 Digital Piano Fault: Sustain pedal that does not work. See attached photo it looks like the pins have been bent on installation by Powell removals. Warranty: No Booked In: 07-Mar-2022 | Completed | Completed |
| 13078 / D1847 | Item: Shure QLXD2 & BLX2 Wireless Microphone x 2 Fault: Both mics working fine, but both need new metal battery terminals (one is bent, one is missing). Warranty: No Booked In: 04-Feb-2022 | Completed | Completed |
| 13077 / D18668 | Item: Alesis Nitro Drum Module Fault: Power on/off switch faulty Warranty: No Booked In: 28-Feb-2022 | Completed | Completed |
| 13076 / D1863 | Item: Ashdown Five Fifteen Guitar Amplifier Fault: Keeps blowing fuses. Warranty: No Booked In: 25-Feb-2022 | To Be Assessed | 07-Mar-2022 |
| 13074 / | Item: QSC KS112 Speaker Subwoofer (Powered) Fault: No power. Warranty: Yes Booked In: 01-Mar-2022 | Completed | Completed |
| 13072 / | Item: Roland PM200 Drum Module Fault: Loses sound after 5-10 minutes. Turn off and on, it resets. Warranty: No Booked In: 07-Feb-2022 | Completed | Completed |
| 13071 / | Item: Laney Amplifier Fault: Broken jack. Needs service/clean/check. Warranty: No Booked In: 14-Feb-2022 | To Be Assessed | 23-Feb-2022 |
| 13070 / | Item: QSC K10 Speaker (Powered) Fault: Goes into protect mode Warranty: Yes Booked In: 01-Jan-2022 | Completed | Completed |
| 13069 / | Item: Roland FP4F Keyboard Fault: Transpose button not working. Please look at keypads (noisy) Warranty: No Booked In: 18-Feb-2022 | Completed | Completed |
| 13068 / D1867 | Item: Allen & Heath ZedioFX Mixer Fault: PFL lights aren't working. Warranty: No Booked In: 18-Feb-2022 | To Be Assessed | 23-Feb-2022 |
| 13067 / | Item: Signature Sig 22MTK Mixer Fault: While using the unit as DAW, customer could smell "electrical components burning' and within the DAW all channels were "red lining". After power cycle the unit would no longer connect to DAW. Warranty: Yes Booked In: 18-Feb-2022 | Completed | Completed |
| 13066 / | Item: Allen & Heath Zedi10 Mixer Fault: Intermittent - only PFL passes signal to the headphones; phones select switches do nothing.Hard - Aux Out only has one side; Aux Send seems to be only mono when selected. Warranty: Yes Booked In: 22-Feb-2022 | Completed | Completed |
| 13065 / | Item: Roland SPD-SX Drum Module Fault: Not working. Warranty: No Booked In: 21-Feb-2022 | To Be Assessed | 23-Feb-2022 |
| 13064 / | Item: Roland SH101 Synth Fault: Resonance control faulty. Warranty: No Booked In: 14-Feb-2022 | Customer has enquired - advised we are waiting for parts to be available locally due to high international shipping costs. | 28-Apr-2022 |
| 13063 / | Item: Korg Triton Studio 61 Keyboard Fault: 240v plugged in. Should have been 110V. Warranty: No Booked In: 19-Feb-2022 | Completed | Completed |
| 13062 / | Item: Sennheiser SK-SXW Wireless Belt pack Fault: Belt pack connection scratchy. Fit right angle plug to the new lead. Warranty: No Booked In: 17-Feb-2022 | Completed | Completed |
| 13061 / | Item: Kawai CN37 Digital Piano Fault: intermittent issue where occasionally (sometimes only once an hour or so) I play a key and the sound for that key only comes out at full volume as if I had hammered it hard. It's especially jarring when playing a light quiet piece of music and seemingly randomly I get an extremely loud note that does not reflect the velocity with which I hit the key.The problem seems to occur with many keys all over the keyboard. Over the past few weeks I've experienced the issue with the following keys:A4F2G4B4 Warranty: Yes Booked In: 11-Feb-2022 | Completed | Completed |
| 13060 / | Item: Kawai CA99 Digital Piano Fault: E key is making a clicking noise on release of key Warranty: Yes Booked In: 17-Feb-2022 | Completed | Completed |
| 13059 / D1851 | Item: JBL Eon 615 x 2 Speaker (Powered) Fault: One PA is dead. The other PA is producing lower output volume than previously. Warranty: No Booked In: 03-Jan-2022 | Completed | Completed |
| 13058 / | Item: Casio CDP135 Keyboard Fault: Keyboard stops working sometimes when being played. Has been tested in store and have worked out that it doesn’t seem to be the auto shut off function Warranty: Yes Booked In: 04-Feb-2022 | Completed | Completed |
| 13057 / D1861 | Item: Roland Juno DS88 Keyboard Fault: Screen displaying several horizontal "lines" through the text. Warranty: Yes Booked In: 11-Feb-2022 | Completed | Completed |
| 13056 / | Item: Yamaha PSR-SX900 Keyboard Fault: No audio output Warranty: Yes Booked In: 17-Feb-2022 | Completed | Completed |
| 13055 / | Item: Yamaha P45B Digital Piano Fault: No fault given Warranty: Yes Booked In: 31-Jan-2022 | Completed | Completed |
| 13054 / D1846 | Item: Soundcraft EFX12 Powered Mixer Fault: Sometimes the left or right channel of the FX unit cuts out. Please give mixer a good internal clean. Warranty: No Booked In: 16-Jan-2022 | Completed | Completed |
| 13053 / D1862 | Item: RCF Art310 Speaker Fault: Constant "Interferance" noise. Warranty: No Booked In: 12-Feb-2022 | Completed | Completed |
| 13052 / D1855 | Item: Korg Krome 88Key Keyboard Fault: Sustain socket creates noises under strain - refer to RV for more info if needed. Warranty: No Booked In: 08-Feb-2022 | Completed | Completed |
| 13051 / D1857 | Item: Korg Volca Bass Synthesiser Fault: Pitch issues with VCO2 Warranty: No Booked In: 04-Feb-2022 | Completed | Completed |
| 13050 / D1852 | Item: Yamaha P115B Digital Piano Fault: Partially boots, no sound. Tested with alternative Yamaha PS by Derringers Warranty: No Booked In: 04-Feb-2022 | Completed | Completed |
| 13049 / D1850 | Item: Korg Krome 88Key Keyboard Fault: Keys don’t work properly. Customer thinks it’s the connections as he has attempted the repair himself. Warranty: No Booked In: 28-Jan-2022 | Parts Ordered | 22-March-2022 |
| 13048 / D1856 | Item: Casio CDP135 Keyboard Fault: ABC Keys stuck one octave above middle C Warranty: Yes Booked In: 04-Feb-2022 | Completed | Completed |
| 13043 / | Item: KRK Sub 12 Speaker (Powered) Fault: Not working. Warranty: No Booked In: 14-Feb-2022 | Parts Ordered | 05-Apr-2022 |
| 13037 / | Item: Yamaha CVP-705B Digital Piano Fault: It has an inherent problem of different keys sounding off very loud with minimal pressure on the keys, particularly in the middle register. Warranty: N Booked In: 27-Jan-2022 | Completed | Completed |
| 13030 / | Item: Kawai KDP110ES Digital Piano Fault: Bluetooth dead Warranty: Yes Booked In: 20-Jan-2022 | Completed | Completed |
| 13029 / | Item: Kawai CA78R Digital Piano Fault: C#5 key making a ticking sound Warranty: Yes Booked In: 20-Jan-2022 | Completed | Completed |
| 13027 / | Item: Gallien Kruger 1001RB Guitar Amplifier Fault: No Sound. Check fan. Warranty: No Booked In: 18-Jan-2022 | Completed | Completed |
| 13025 / | Item: Casio CDP135 Digital Piano Fault: No pitch lower sound Warranty: No Booked In: 14-Jan-2022 | Parts Ordered | 11-May-2022 |
| 13023 / | Item: Soundcraft UI24R Mixer Fault: Ch 4 & Ch 14 non functional Warranty: Yes Booked In: 14-Jan-2022 | Completed | Completed |
| 13022 / D1849 | Item: Roland Juno D Keyboard Fault: Keys not responding. Loose item inside. Warranty: No Booked In: 14-Jan-2022 | Completed | Completed |
| 13021 / D1845 | Item: Casio Privia PX200 Digital Piano Fault: Input power socket disconnected Warranty: No Booked In: 14-Jan-2022 | Completed | Completed |
| 13020 / | Item: Allen & Heath QU-16 Mixer Fault: Left Output and one Mic input broken. Warranty: No Booked In: 17-Jan-2022 | Completed | Completed |
| 13019 / | Item: Mesa Boogie Big block Guitar Amplifier Fault: No sound. Warranty: No Booked In: 14-Jan-2022 | Completed | Completed |
| 13018 / | Item: Kawai KDP 120 Digital Piano Fault: The pedals haven't worked since I got it. Warranty: Yes Booked In: 13-Jan-2022 | Completed | Completed |
| 13017 / | Item: Korg Krome 88 Digital Piano Fault: 2 keys playing loud. Warranty: No Booked In: 10-Jan-2022 | Parts Ordered | 05-Apr-2022 |
| 13013 / | Item: Yamaha P115 Keyboard Fault: G Keys intermittently not working. Warranty: Yes Booked In: 10-Jan-2022 | To Be Assessed | 10-Jan-2022 |
| 13012 / D1843 | Item: Kurzweil SP6 Digital Piano Fault: Frozen on loading screen Warranty: No Booked In: 10-Jan-2022 | Parts Ordered | 05-Apr-2022 |
| 13011 / | Item: Yamaha MG12XU Mixer Fault: Right XLR main out not working. Warranty: No Booked In: 10-Jan-2022 | Completed | Completed |
| 13009 / D1844 | Item: Multiple Units Fault: RCF 325A - Crackly audio Behringer B115D - Crackly Audio Warranty: No Booked In: 10-Jan-2022 | Completed | Completed |
| 13008 / D1842 | Item: Studiologic 73 Keyboard Fault: Drink spill. Notes at lower end not functioning. Warranty: No Booked In: 10-Jan-2022 | Completed | Completed |
| 13007 / | Item: Roland SPD-SX Drum Module Fault: No fault given Warranty: No Booked In: 10-Jan-2022 | Completed | Completed |
| 13005 / | Item: Kawai CA99 Digital Piano Fault: Fine metallic distortion sound coming from one of the top speakers. Can be heard across all volumes (particularly when playing softly) across most of the keyboard range and across several piano sounds. Warranty: Yes Booked In: 22-Dec-2021 | Completed | Completed |
| 13002 / | Item: Roland SPD30 Digital Percussion Pad Fault: Unreliable. Triggers intermittently. Warranty: No Booked In: 16-Dec-2021 | Completed | Completed |
| 13001 / | Item: Vox Pathfinder 10 Amplifier Fault: No sound/crackling/popping noises. Warranty: Yes Booked In: 16-Dec-2021 | Completed | Completed |
| 13000 / D1841 | Item: Mackie SRM350 Speaker (Powered) Fault: Bottom driver not working. Warranty: No Booked In: 16-Dec-2021 | To Be Assessed | 17-Dec-2021 |
| 12999 / D1839 | Item: Yamaha P85 Keyboard Fault: No sign of life. Warranty: No Booked In: 16-Dec-2021 | To Be Assessed | 17-Dec-2021 |
| 12998 / D1840 | 12998 / D1840 Item: Mackie CFX12 Sub Fault: Some pots not working. Service and clean. One LED bank may not be working. Warranty: No Booked In: 16-Dec-2021 | Completed | Completed |
| 12997 / D1836 | Item: Focusrite ISA428 Pre Amp Fault: Unit powers up. No sound in or out. No metering. No function select on all inputs. Warranty: No Booked In: 16-Dec-2021 | Completed | Completed |
| 12996 / D1835 | Item: Boss RC300 Pedal (Effects) Fault: Drink spilt in it. Not working properly. Warranty: No Booked In: 16-Dec-2021 | Completed | Completed |
| 12995 / D1838 | Item: Korg SP4-8 Keyboard Fault: Not working at all. Power issue? Warranty: No Booked In: 17-Dec-2021 | Completed | Completed |
| 12994 / | Item: Tascam SS-CDR200 Media Player Fault: Unit not powering up. Internal fuse blown on power PCB. Large blue flash when fuse replaced. Warranty: No Booked In: 12-Dec-2021 | Completed | Completed |
| 12993 / | Item: Line 6 Pod Go Pedal Fault: Not working Warranty: Yes Booked In: 02-Dec-2021 | To Be Assessed | 17-Dec-2021 |
| 12992 / D1831 | Item: Roland Juno 106 Keyboard Fault: Replace chips (supplied) Warranty: No Booked In: 07-Dec-2021 | Parts Ordered | 11-May-2022 |
| 12991 / D1848 | Item: Korg Mikrokontrol Keyboard Fault: Fader broken. Note messages seem wrong. Factory reset? Warranty: No Booked In: 07-Dec-2021 | Estimate Given | 17-Dec-2021 |
| 12990 / D1859 | Item: Yamaha O1V96 Mixer Fault: Channels 3,4 and 15, 16 levels jump around. Warranty: No Booked In: 02-Dec-2021 | Completed | Completed |
| 12989 / D1830 | Item: Yamaha P80 Keyboard Fault: Fix E (E2?) and G (G3?) - marked with an X. Warranty: No Booked In: 02-Dec-2021 | To Be Assessed | 17-Dec-2021 |
| 12985 / | Item: Yamaha P115B Keyboard Fault: Two g keys on the far right hand side of the piano, they work intermittently. Warranty: Yes Booked In: 15-Dec-2021 | Completed | Completed |
| 12983 / | Item: Mackie SWA1801 Sub Speaker (Powered) Fault: No Power Warranty: No Booked In: 14-Dec-2021 | Completed | Completed |
| 12982 / | Item: Yamaha P-35 Digital Piano Fault: White Key 16 & 17 from left intermittent. Warranty: No Booked In: 14-Dec-2021 | Completed | Completed |
| 12979 / | Item: Peavey CS400 Amplifier & Speaker Fault: Noise issues. Check and Test amp and speakers. Warranty: No Booked In: 06-Dec-2021 | Completed | Completed |
| 12971 / | Item: Roland TD50 Sound Module Fault: Headphone connection comes and goes in either ear. Warranty: Yes Booked In: 18-Nov-2021 | Completed | Completed |
| 12970 / | Fault: Laney G150 Bass Amp - pops regularly. Intermittent sound. Wharfedale Foldback Speaker - either does not work or makes a harsh noise (hiss) Warranty: No Booked In: 18-Nov-2021 | Completed | Completed |
| 12969 / D1827 | Item: Behringer MPA40Pro Portable PA System Fault: No power, battery dosent recharge (replace). Warranty: No Booked In: 18-Nov-2021 | Completed | Completed |
| 12968 / D1824 | Item: Roland SP404A Wave Sampler Fault: Output LR has a lot of static, the knobs feel looses and activate without touching sometimes and the machine is unresponsive and freezes on occasion. Warranty: No Booked In: 18-Nov-2021 | Estimate Given | 21-Jan-2022 |
| 12967 / D1825 | Item: HK Audio VX2400 x 2 Amplifier Fault: Blown Warranty: No Booked In: 18-Nov-2021 | Estimate Given | 22-Nov-2021 |
| 12966 / | Item: Yamaha P-45B Digital Piano Fault: Volume intermittent. Doesn't change when moving slider. Warranty: Yes Booked In: 16-Nov-2021 | Parts Ordered | 22-Nov-2021 |
| 12962 / D1823 | crackle. Signal is accepted and passed on cleanly. Warranty_ No Booked In_ 11-Nov-2021 | Completed | Completed |
| 12961 / | Item: Soundcraft Signature 12 Channel Mixer Fault: Not powering on. Can smell electrical burn. Warranty: Yes Booked In: 10-Nov-2021 | Completed | Completed |
| 12960 / | Item: Korg Stage Piano Keyboard Fault: Clicky/Noisey keys Warranty: Yes Booked In: 10-Nov-2021 | Completed | Completed |
| 12959 / | Item: Allen & Heath QU-16 Mixer Fault: Unit not powering up. It blew a fuse and tripped the RCD. There was a loose screw floating around inside. Warranty: No Booked In: 11-Nov-2021 | To Be Assessed | 11-Nov-2021 |
| 12956 / | Item: Meyer CQ-1 Speaker (Powered) Fault: Meyer CQ 1 Cabinet that has an issue. (It is no longer under warranty) It seems that the main driver isn't producing it's full range. (sounds very thin). I have swapped the amplifier module from one cabinet to another and can confirm that the problem is within the amp/crossover module and not the actual speaker. Warranty: No Booked In: 01-Nov-2021 | To Be Assessed | 11-Nov-2021 |
| 12955 / | Item: Multiple Multiple Multiple Fault: JBL EON One Portable PA: Wont switch on. Kawai ES-4 Digital Piano: Broken Keys. Roland E-70 Keyboard: Key broken. Warranty: No Booked In: 08-Nov-2021 | Completed | Completed |
| 12954 / | Item: Casio PX-300 Digital Piano Fault: No power unless plug pressed in. Warranty: No Booked In: 08-Nov-2021 | Completed | Completed |
| 12953 / | Item: Yamaha P-105 Digital Piano Fault: G above mid C intermittent. Warranty: No Booked In: 06-Nov-2021 | Completed | Completed |
| 12952 / | Item: Roland Boss Katana Head 100 Fault: When using GAFC lights don’t work on footswitch. Tested with 2 switches. GAFC supplied is Derringers Music stock. Warranty: Yes Booked In: 04-Nov-2021 | Completed | Completed |
| 12951 / D1821 | Item: JBL PRX718XLF Speaker (Powered) Fault: Possible drink spilled. Customer changed fuse - didn’t seem to work. Switch on back isnt clicking. Warranty: No Booked In: 04-Nov-2021 | Completed | Completed |
| 12950 / D1820 | Item: Hammond XK1 Organ Fault: G# below middle C to Eb (8 notes) not triggering. Can be intermittent. Warranty: No Booked In: 04-Nov-2021 | Completed | Completed |
| 12949 / D1822 | Item: Korg Kontrol 49 Midi Controller Fault: Keys marked with tape not sending midi. Warranty: No Booked In: 04-Nov-2021 | Completed | Completed |
| 12948 / | Item: Yamaha DTX700 Drum Module Fault: Some inputs sound distorted. Kick etc. Cant seem to save settings. Warranty: No Booked In: 03-Nov-2021 | Completed | Completed |
| 12946 / | Item: Korg Poly-61 M Keyboard Fault: It switches on ok and the lights looks like it's working, but no sound is coming out of the output. Warranty: No Booked In: 30-Oct-2021 | Completed | Completed |
| 12945 / | Item: Yamaha CL-5 Digital Audio Mixer Fault: One fader needs replacing. Warranty: No Booked In: 29-Oct-2021 | Completed | Completed |
| 12944 / | Item: Yamaha YC61 Keyboard Fault: Loose Eb key. E and F sticky. Warranty: Yes Booked In: 28-Oct-2021 | To Be Assessed | 29-Oct-2021 |
| 12943 / D1819 | Item: Casio CTK-811EX Keyboard Fault: Lithium battery needs replacing. LED display registration not showing. Warranty: No Booked In: 27-Oct-2021 | Completed | Completed |
| 12942 / | Item: Line 6 M13 Pedal Fault: Tap/ Tune button intermittent. Controls changing by themselves (overdrive easiest to see) Warranty: No Booked In: 28-Oct-2021 | Unit On Test | 22-Nov-2021 |
| 12941 / | Item: Yamaha Hohner V50 Keyboard x 2 Fault: V50 - Powers on, but no sound. One or two keys dead. Clean and service. Hohner - No power. Clean and service. Check pedal. Warranty: No Booked In: 28-Oct-2021 | Completed | Completed |
| 12940 / | Item: Roland TD27VK Drum Module Fault: Headphone jack cutting out. Warranty: Yes Booked In: 20-Oct-2021 | Completed | Completed |
| 12939 / D1817 | Item: Soundcraft Signature 22 Mixer Fault: Wont turn on Warranty: Yes Booked In: 20-Oct-2021 | Completed | Completed |
| 12938 / | Item: Korg B2 Digital Piano Fault: Some keys dont work in octave and 1/2 from middle C and above. Warranty: Yes Booked In: 21-Oct-2021 | Completed | Completed |
| 12937 / D1818 | Item: Behringer B1800D Subwoofer Fault: Driver needs replacing - anything else? Warranty: No Booked In: 21-Oct-2021 | Completed | Completed |
| 12933 / | Item: Kawai CL-30 Digital Piano Fault: Some keys clicking. Warranty: No Booked In: 16-Oct-2021 | Completed | Completed |
| 12930 / | Item: Yamaha AW1600 Mixer Fault: Control broken. Warranty: No Booked In: 14-Oct-2021 | Completed | Completed |
| 12929 / | Item: Roland VAD506 Drum Module Fault: Rattles SA2239 Warranty: Yes Booked In: 14-Oct-2021 | Completed | Completed |
| 12928 / D1813 | Item: Sennheiser XS SKM35 Wireless Microphone Fault: Dropout signal constantly. Warranty: No Booked In: 11-Oct-2021 | Parts Ordered | 14-Oct-2021 |
| 12927 / D1815 | Item: Ibanez SR605 Electric Bass Guitar Fault: Weak signal. Tried new battery Warranty: No Booked In: 13-Oct-2021 | To Be Assessed | 14-Oct-2021 |
| 12926 / D1814 | Item: Yamaha DX7 Keyboard Fault: Data entry slider snapped off (please replace). Middle D key broken. Warranty: No Booked In: 13-Oct-2021 | To Be Assessed | 14-Oct-2021 |
| 12925 / D1807 | Item: Yamaha CP88 Keyboard Fault: Damaged screen (LCD). General inspection/check up. Warranty: No Booked In: 08-Oct-2021 | Parts Ordered | 11-Nov-2021 |
| 12924 / D1810 | Item: Chiayo Focus 505 Portable PA System Fault: Crackling noise, on/off switch clicks off. Warranty: No Booked In: 08-Oct-2021 | Completed | Completed |
| 12923 / D1811 | Item: Yamaha DBR12 Speaker Fault: LF Driver not working Warranty: Yes Booked In: 08-Oct-2021 | Completed | Completed |
| 12922 / D1806 | Item: RCF Art310 Speaker Fault: Went pop. Protection stuck on. Warranty: No Booked In: 13-Oct-2021 | To Be Assessed | 14-Oct-2021 |
| 12921 / D1808 | Item: Casio PSX1000 Keyboard Fault: Intermittent full velocity/or zero response on highlighted keys. Warranty: Yes Booked In: 07-Oct-2021 | Completed | Completed |
| 12920 / D1812 | Item: Line 6 XDV75HS Headset Mic Fault: Microphone cracking, cable causing static. Has been tested in store. Warranty: Yes Booked In: 13-Oct-2021 | Completed | Completed |
| 12919 / | Item: JBL EON612 Speaker (Powered) Fault: Popping/crackling sound Warranty: No Booked In: 13-Oct-2021 | Completed | Completed |
| 12918 / | Item: Casio WK1600 Keyboard Fault: Not working - noticed there was no 'pin' in the power outlet. Battery compartment corroded. Warranty: No Booked In: 11-Oct-2021 | Completed | Completed |
| 12917 / | Item: Notepad 12FX Mixer Mixer Fault: DOA - no power to mixer. PSU tested OK. Warranty: Yes Booked In: 25-Aug-2021 | To Be Assessed | 14-Oct-2021 |
| 12915 / | Item: Alesis NA Drum Module x 2 Fault: Don’t pick up the strike. Warranty: No Booked In: 27-Sep-2021 | To Be Assessed | 05-Oct-2021 |
| 12914 / | Item: Roland SPD30 Bk Drum Module Fault: Not turning on. Store has tested with other power supply. Warranty: Yes Booked In: 28-Sep-2021 | Completed | Completed |
| 12913 / D1803 | Item: Mipro MA505 Portable PA System Fault: Knocked over. Tinny sound Warranty: No Booked In: 30-Sep-2021 | Completed | Completed |
| 12912 / | Item: Roland CUBESTEX Guitar Amplifier Fault: Not powering on - intermittent Warranty: Yes Booked In: 30-Sep-2021 | Completed | Completed |
| 12911 / | Item: Roland SPDSXSE Drum Module Fault: Headphone jack is not working correctly Warranty: Yes Booked In: 22-Sep-2021 | Completed | Completed |
| 12910 / | Item: JBL Eon One Portable PA System Fault: Power button broken. Stays on. Warranty: Yes Booked In: 29-Sep-2021 | To Be Assessed | 30-Sept-2021 |
| 12909 / D1804 | Item: Yamaha P125 Keyboard Fault: Spilt water Warranty: No Booked In: 30-Sep-2021 | Completed | Completed |
| 12908 / | Item: Yamaha P125B Keyboard Fault: Not outputting audio Warranty: Yes Booked In: 30-Sep-2021 | Parts Ordered | 29-Oct-2021 |
| 12907 / D1801 | Item: Roland SPD SX Drum Module Fault: On/Off button faulty. Wont turn on now. Warranty: No Booked In: 29-Sep-2021 | Completed | Completed |
| 12906 / | Item: Multiple Units Multiple Units Fault: Yamaha Piaggero NP-31 DC input jack bent/unstable Also need replacement DC adaptor (can you supply or help me with where to source?) Roland Digital Piano P-115 Bb above middle C is broken/no sound Surrounding A and C “clunky” Roland RD-800 L/mono output jack broken/unstable Warranty: No Booked In: 30-Sep-2021 | Completed | Completed |
| 12905 / | Item: Yamaha CVP-205 Digital Piano Fault: 2 natural keys sticking. The “A” to the left of middle C stays down permanently and the E to right of middle C sticks intermittently Warranty: No Booked In: 27-Sep-2021 | Parts Ordered | 11-Nov-2021 |
| 12904 / | Item: Kawai ES8 Digital Piano Fault: F4 key louder than others Warranty: Yes Booked In: 05-Oct-2021 | Completed | Completed |
| 12901 / | Item: Chaiyo Challenger Portable PA System Fault: Battery dead. Warranty: No Booked In: 28-Sep-2021 | Parts Ordered | 29-Oct-2021 |
| 12899 / | Item: Yamaha CLP-820 Digital Piano Fault: Couple of keys sticking. Sand tipped inside keys. Warranty: No Booked In: 28-Sep-2021 | Completed | Completed |
| 12898 / | Item: Kawai KDP110B Digital Piano Fault: Some of the keys not performing any sound when pressed Warranty: Yes Booked In: 28-Sep-2021 | Completed | Completed |
| 12890 / | Item: Yamaha CVP-103 Digital Piano Fault: Keys clunking. Check general condition. Can disk be upgraded to SD/USB Warranty: No Booked In: 17-Sep-2021 | Parts Ordered | 11-Nov-2021 |
| 12877 / | Item: Casio PX-5s Keyboard Fault: Last octave and half no sound above middle C Warranty: No Booked In: 02-Sep-2021 | Parts Ordered | 21-Oct-2021 |
| 12876 / | Item: DB Technologies FM12 Stage Monitor Fault: Not working Warranty: No Booked In: 02-Sep-2021 | Completed | Completed |
| 12874 / | Item: Boss Katana 50 MKII Amplifier Fault: No output Warranty: Yes Booked In: 17-Jan-2022 | Parts Ordered | 17-Jan-2022 |
| 12870 / | Item: Kawai CN35 Digital Piano Fault: All the c#, f and a keys have randomly stopped working in the top 4 octaves. Warranty: No Booked In: 02-Sep-2021 | Field Service | 06-Sept-2021 |
| 12865 / | Item: Yamaha CVP505 Digital Piano Fault: Dicky key Warranty: No Booked In: 26-Jul-2021 | Field Service | 06-Sept-2021 |
| 12869 / | Item: Zoom L8 Livetrak mixer Mixer Fault: Issue with the port (will run on battery briefly, but not through power). Warranty: No Booked In: 02-Sep-2021 | To Be Assessed | 06-Sept-2021 |
| 12859 / | Item: TC Helicon Effects Fault: No fault given Warranty: No Booked In: 18-Aug-2021 | To Be Assessed | 23-Aug-2021 |
| 12853 / | Item: Korg G1 Digital Piano Fault: The speaker bar has been snapped off at one end Warranty: No Booked In: 04-Aug-2021 | Estimate Ready | 23-Aug-2021 |
| 12852 / | Item: Chiayo & Yamaha Victory 2000 Portable PA System & Guitar Fault: Chiayo Victory 2000 PA : Panel broken. Lacks volume Yamaha Bass Guitar : Jack plate missing. Warranty: No Booked In: 02-Aug-2021 | Completed | Completed |
| 12851 / | Item: Fishman Platinum Pro EQ Pedal Fault: Big blast of white noise and I think a bit of spurious current must have squirted out of the loop because it cooked my phaser pedal. Maybe the phaser died independently but one did seem to be the consequence of the other. Warranty: No Booked In: 07-Jul-2021 | Estimate Given | 14-Sept-2021 |
| 12847 / | Item: Yamaha CVP103 Digital Piano Fault: It needs the felts replacing as the keys click on returning Warranty: No Booked In: 02-Aug-2021 | To Be Assessed | 12-Aug-2021 |
| 12845 / | Item: Yamaha YDP131 Digital Piano Fault: Loose keys. The pedals seem not working, they make no difference when pressed. Warranty: No Booked In: 12-Aug-2021 | Field Service | 12-Aug-2021 |
| 12839 / D1716 | Item: Mackie SRM 150 PA System Fault: Powers up but no sound. Warranty: No Booked In: 26-Jul-2021 | Parts Information Requested | 06-Sept-2021 |
| 12823 / | Item: Peavey TKO115 Guitar Amplifier Fault: Badge fell in. Fit sensor to fan control. Warranty: No Booked In: 20-Jul-2021 | To Be Assessed | 20-July-2021 |
| 12814 / | Item: Pioneer DJ System Fault: Customer to drop off Warranty: No Booked In: 12-Jul-2021 | To Be Assessed | 12-July-2021 |
| 12797 / | Item: Roland FP-7F Digital Piano Fault: Vibration sound/rattle in octave above middle C in piano mode. Warranty: No Booked In: 01-Jul-2021 | To Be Assessed | 05-July-2021 |
| 12795 / D1729 | Item: Blackstar Combo HT60 212 MkII Amplifier Fault: On 60watts, high pitch squealing when cable is plugged in Warranty: Yes Booked In: 29-Jun-2021 | Parts Ordered | 23-Aug-2021 |
| 12791 / D1731 | Item: Yamaha DX7 Keyboard Fault: Dosent turn on. Would like service/overhaul. Warranty: No Booked In: 29-Jun-2021 | To Be Assessed | 30-June-2021 |
| 12788 / | Item: XR-15 Speaker Fault: XR-15 Speaker: Crackly at low level. Warranty: No Booked In: 07-Jun-2021 | Estimate Given | 30-June-2021 |
| 12783 / | Item: KV Audio EX10 Speaker (Powered) Fault: Woofer sounds odd. Warranty: No Booked In: 28-Apr-2021 | Service Information Requested | 30-June-2021 |
| 12780 / | Item: JBL EON One Speaker (Powered) Fault: Battery failing to charge. Possible amp issue. Warranty: Yes Booked In: 03-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12779 / | Item: Yamaha DTX450K Drum Module Fault: Module will not power on. Customer was performing a routine firmware update via the iOS app and it failed (which happened a lot). After selecting "Retry Update" it froze and bricked the module. Power supply works. Tried to restore it using the troubleshooting methods in the manual and managed to get the 1-10 lights to turn on for a moment. But then they turned off and nothing. Warranty: No Booked In: 17-Jun-2021 | Estimate Given | 09-Aug-2021 |
| 12776 / D1726 | Item: Yamaha PSR S950 Keyboard Fault: Dosent complete boot up Warranty: No Booked In: 16-Jun-2021 | Estimate Given | 09-Aug-2021 |
| 12768 / D1724 | Item: Boss RV500 Reverb Pedal Fault: Boot up issue/software Warranty: No Booked In: 16-Jun-2021 | Estimate Given | 09-Aug-2021 |
| 12767 / | Item: Gallien Krueger 700RB Guitar Amplifier Fault: Needs Attention Warranty: No Booked In: 16-Jun-2021 | To Be Assessed | 17-June-2021 |
| 12765 / | Item: 2 x Behringer 2 x B115 Speaker (Powered) Fault: Both have no power. Check to see if bluetooth can be powered from speaker. Warranty: No Booked In: 11-Jun-2021 | To Be Assessed | 11-June-2021 |
| 12764 / | Item: Yamaha Tyros Keyboard Fault: Lowest Octave keys intermittent. Speaker distorted. Warranty: No Booked In: 11-Jun-2021 | Parts Ordered | 23-June-2021 |
| 12754 / | Item: Mackie TH-15A Speaker (Powered) Fault: Overloaded and then distorted. Warranty: No Booked In: 03-Jun-2021 | To Be Assessed | 22-June-2021 |
COMPLETED REPAIRS
Last Updated: Tuesday 5th November 1.00pm
| Details | |
|---|---|
| Completed | 12897 / Item: Mipro MA-705 Portable PA System Fault: Static noise. Cuts outs intermittently. Check battery connections. Need for 8th October Warranty: No Booked In: 27-Sep-2021 |
| Completed | 12896 / Item: Casio CDP-200R Digital Piano Fault: Several keys not returning. Warranty: No Booked In: 25-Sep-2021 |
| Completed | 12894 / Item: CA97b Digital Piano Fault: Keys from G4 - C7 making noisy sounds as if something is stuck Warranty: No Booked In: 21-Sep-2021 |
| Completed | 12891 / Item: Yamaha PSR31 Keyboard Fault: C Key has come loose. Warranty: No Booked In: 17-Sep-2021 |
| Completed | 12887 / Item: Yamaha DXS12MkII Speaker Fault: No power. Switches off straight away. Warranty: Yes Booked In: 16-Sep-2021 |
| Completed | 12884 / Item: Casio CTX800 Keyboard Fault: No power via adaptor Warranty: Yes Booked In: 09-Sep-2021 |
| Completed | 12883 / Item: SPD-SX Drum Module Fault: SPD-SX whilst adding and removing tracks via the SPD-SX Editor and I disconnected the USB cable accidently. I then attempted to power down the unit but it just hung on the "See You" message for a very long time. I unplugged the power cable, plugged it back in and booted up the SPD-SX.All of the sounds were no longer being read from the internal SD card. I can hear the internal metronome through the master and headphone outputs so I have ruled out the possibility Warranty: No Booked In: 02-Aug-2021 |
| Completed | 12882 / Item: Kawai ES920 Keyboard Fault: All E flat, G, B notes across the keyboard not sounding Warranty: Yes Booked In: 08-Sep-2021 |
| Completed | 12881 / Item: Pioneer DDJSRT1000 DJ Interface Fault: Channel 1 upfader snapped. Large headphone jack needs replacing (was pushed inside - can hear it rattle) Warranty: No Booked In: 08-Sep-2021 |
| Completed | 12880 / Item: Yamaha P60 Keyboard Fault: D & F below middle C not working. Warranty: No Booked In: 08-Sep-2021 |
| Completed | 12879 / Item: Chiayo Portable PA System Fault: No fault given Warranty: No Booked In: 02-Sep-2021 |
| Completed | 12878 / Item: Roland FP-90-BK Keyboard Fault: C note below middle C intermittently going very loud. Has been an issue for some time and is getting worse. Warranty: Yes Booked In: 11-Mar-2021 |
| Completed | 12875 / Item: JBL EON One Speaker Fault: No fault on paperwork. Warranty: Yes Booked In: 01-Sep-2021 |
| Completed | 12873 / Item: Fault: Jim Dunlop Swollen Pickle fuzz pedal - intermittently loses signal when pressure is applied to the small control knobs, think it may be a crack in the solder joins/PCB tracks. EHX Tri Parallel Mixer pedal - has a busted input jack, no signal at all. Think the solder joins on that one may have cracked due to the jack coming loose Warranty: No Booked In: 27-Aug-2021 |
| Completed | 12872 / Item: Korg B2 Keyboard Fault: One key not working RA47400RR Warranty: Yes Booked In: 04-Sep-2021 |
| Completed | 12871 / Item: Yamaha YDP144R Digital Piano Fault: D key at the very right not working Warranty: Yes Booked In: 30-Aug-2021 |
| Completed | 12868 / Item: Yamaha Clavinova Digital Piano Fault: Smoke damage - Insurance quote Warranty: No Booked In: 01-Sep-2021 |
| Completed | 12867 / Item: CY-16RT Drum Module Fault: When connected into BOW/EDGE cymbal sounds constantly choked. Warranty: Yes Booked In: 02-Jun-2021 |
| Completed | 12861 / Item: Roland PM100 Amplifier Fault: Unit is sounding worse for wear Warranty: Yes Booked In: 18-Aug-2021 |
| Completed | 12860 / Item: Korg Kronos 2-88 Keyboard Fault: Doesn't boot. Comes up with error. RA47273 Warranty: Yes Booked In: 23-Aug-2021 |
| Completed | 12858 / D1703 Item: Yamaha P121 Digital Piano Fault: Top end keys not working Warranty: Yes Booked In: 18-Aug-2021 |
| Completed | 12857 / D1704 Item: Korg PA3X Keyboard Fault: Screen - rolling/blank screen. Freezing. Track select button not working (9-16) Warranty: No Booked In: 18-Aug-2021 |
| Completed | 12856 / D1702 Item: RCF 725A Speaker Fault: Digital noise present on shutdown. EQ switch noisy. Warranty: No Booked In: 18-Aug-2021 |
| Completed | 12855 / Item: Multiple Multiple Multiple Units Fault: Bass guitar – Needs a new pot Fender frontmans 65 R amp – very noisy Crate G60XL amp – not sure if this is still working and whether it needs repairs. Warranty: No Booked In: 23-Jun-2021 |
| Completed | 12854 / Item: Kawai GL10EP Digital Piano Fault: Power supply to be installed. Warranty: No Booked In: 20-Aug-2021 |
| Completed | 12849 / Item: Kawai Grand Piano Fault: Pianodisc is not playing Warranty: No Booked In: 16-Aug-2021 |
| Completed | 12848 / Item: Yamaha P-150 Digital Piano Fault: Faulty Warranty: No Booked In: 13-Aug-2021 |
| Completed | 12844 / Item: JBL EON612 Speaker (Powered) Fault: No power. Voltage switch was moved. Express needed. Warranty: No Booked In: 09-Aug-2021 |
| Completed | 12843 / Item: Yamaha CLP565GP Digital Piano Fault: "Key dropped" issue from C5 to G4. C4 might have some velocity issue, sometimes it will sound louder when playing. Warranty: Yes Booked In: 09-Aug-2021 |
| Completed | 12842 / D1708 Item: Behringer B115D Speaker (Powered) Fault: No fault given Warranty: No Booked In: 02-Aug-2021 |
| Completed | 12841 / Item: JBL Eon 612 Speaker (Powered) Fault: Loud hiss Warranty: No Booked In: 26-Jul-2021 |
| Completed | 12840 / Item: Powered Speaker JBL SRX812P Speaker Fault: Speaker makes crackling and popping sounds with nothing plugged into inputs. Warranty: Yes Booked In: 26-Jul-2021 |
| Completed | 12838 / Item: Yamaha DXS15 MkII Subwoofer Fault: Rattling/clicking noise. Warranty: Yes Booked In: 02-Aug-2021 |
| Completed | 12837 / Item: Technics SX-PC10 Digital Piano Fault: Not working. Warranty: No Booked In: 09-Aug-2021 |
| Completed | 12836 / Item: Roland RP102 Digital Piano Fault: F# before middle C playing up. Warranty: Yes Booked In: 02-Aug-2021 |
| Completed | 12835 / Item: Yamaha CL1 Digital Mixer Fault: USB port does not function Warranty: No Booked In: 04-Aug-2021 |
| Completed | 12834 / D1707 Item: Yamaha P45 Digital Piano Fault: Roof leak resulted in small amount of water getting into the instrument. Warranty: No Booked In: 06-Aug-2021 |
| Completed | 12833 / D1706 Item: Korg D3200 Keyboard Fault: Monitor out TRS plugs faulty. Button on track 9 pushed in. Warranty: No Booked In: 06-Aug-2021 |
| Completed | 12832 / D1709 Item: Pioneer DJM Mixer Fault: XLR master out producing distortion. Appears to be right side. Warranty: No Booked In: 06-Aug-2021 |
| Completed | 12831 / Item: Australian Monitor AMIS250 Amplifier Fault: No power Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12830 / Item: Australian Monitor AMD200 Powered Mixer Fault: Not working Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12829 / Item: Custom Organ Pedals Pedals Fault: Top 4 pedals not working. Warranty: Yes Booked In: 06-Aug-2021 |
| Completed | 12828 / Item: Roland FP-30 Digital Piano Fault: No power. Warranty: No Booked In: 30-Jul-2021 |
| Completed | 12827 / Item: Korg i5 Keyboard Fault: Middle G & A key not working. Warranty: No Booked In: 30-Jul-2021 |
| Completed | 12822 / Item: Phonic MAX860 Amplifier Fault: One channel not working. Warranty: No Booked In: 16-Jul-2021 |
| Completed | 12819 / Item: Roland SD700 SX Keyboard Fault: Volume slider cutting in and out. Warranty: No Booked In: 15-Jul-2021 |
| Completed | 12790 / D1710 Item: Roland Cube CM220 Amplifier Fault: Satelite speakers not working. Power on Bass speaker not working. Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12789 / D1711 Item: Behringer DD4000 Mixer Fault: Not booting up. Had power supply repaired prior to the problem (not by Sound Check Electronics) Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12818 / Item: KRK Rokit 6 Studio Monitor Fault: Tweeter not working Warranty: No Booked In: 15-Jul-2021 |
| Completed | 12815 / Item: Pioneer Trouble Maker Speaker (Powered) Fault: One speaker cuts out intermittently. Warranty: No Booked In: 12-Jul-2021 |
| Completed | 12813 / Item: Casio CTS400 Keyboard Fault: Check to see if switch can be added. Warranty: No Booked In: 12-Jul-2021 |
| Completed | 12812 / D1715 Item: Rode NTK Mic Valve Fault: Intermittent connectivity. Probably where mic and lead meet. Warranty: No Booked In: 09-Jul-2021 |
| Completed | 12811 / Item: Alesis Snare Pad Fault: The inside the drum the trigger is snapped as per photo. It has many flat spots when hitting it that do not trigger properly. Warranty: No Booked In: 09-Jul-2021 |
| Completed | 12810 / Item: Fault: Microphones - Not working - not sure if switch or other Grey Keyboard - A few of the top keys don't work. Was every Bb, then random notes not working. Yamaha Keyboard - Makes a high pitched squeal from output into amp. Warranty: No Booked In: 12-Jul-2021 |
| Completed | 12809 / Item: JBL Eon One Linear Portable PA System Fault: No power Warranty: Yes Booked In: 28-Jun-2021 |
| Completed | 12808 / Item: Yamaha A3000 Keyboard Fault: One key playing loud or soft and sitting lower. Check others. Warranty: Yes Booked In: 12-Jul-2021 |
| Completed | 12807 / Item: Roland mc707 Keyboard Fault: One of the select buttons is not engaging and a couple of the faders are a bit sticky and not fading in or out cleanly. Warranty: Yes Booked In: 11-Jul-2021 |
| Completed | 12806 / Item: Sennheiser EM-XSW1 Microphone Fault: Connection crackles. Warranty: No Booked In: 09-Jul-2021 |
| Completed | 12805 / Item: CVP-505 Digital Piano Fault: Keys playing loud. Some not coming up. Warranty: No Booked In: 09-Jul-2021 |
| Completed | 12804 / Item: Roland Juno D Keyboard Fault: Several keys not working. Warranty: No Booked In: 09-Jul-2021 |
| Completed | 12803 / Item: Ulbrick & Fulltone 5 watt & Deja-vibe Guitar Amplifier Pedal Fault: Amp: Bang then smoke came out. Pedal: Not working in bypass. Warranty: No Booked In: 06-Jul-2021 |
| Completed | 12802 / Item: Casio CDP-235 Digital Piano Fault: One key sticking up. Warranty: No Booked In: 06-Jul-2021 |
| Completed | 12801 / Item: Yamaha CLP635R Digital Piano Fault: Velocity is severely playing up Warranty: Yes Booked In: 05-Jul-2021 |
| Completed | 12800 / D1714 Item: Line 6 XD-V75HS Wireless System Fault: No power to unit. Different power supplies tried. Warranty: Yes Booked In: 01-Jul-2021 |
| Completed | 12799 / Item: Allen & Heath C3500 Mixer Fault: Left Screen only. . Warranty: Yes Booked In: 02-Jul-2021 |
| Completed | 12798 / Item: Kawai CA99 Digital Piano Fault: Clicking sound coming from keys when pressed or released. Once the clicking sound has once occurred it won't re-occur on the same key. Almost as if it needs a warm up. When not played and then coming back to it, clicking sound occurs again on most keys Warranty: Yes Booked In: 28-Jun-2021 |
| Completed | 12796 / Item: Korg Kronos Keyboard Fault: Not turning on correctly intermittently. Warranty: No Booked In: 02-Jul-2021 |
| Completed | 12794 / Item: Mipro ACT70H Microphone Fault: Dropped - no receiver Warranty: No Booked In: 14-Jun-2021 |
| Completed | 12793 / D1713 Item: Casio CTX700 Keyboard Fault: Not powering up properly. Suspected issue with power input socket. Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12792 / D1730 Item: Roland Juno DS76 Keyboard Fault: Broken G Key Warranty: No Booked In: 29-Jun-2021 |
| Completed | 12785 / Item: Kawai KDP 110 Digital Piano Fault: Broken sliding cover Warranty: Yes Booked In: 30-Jun-2021 |
| Completed | 12703 / D1742 Item: Adam Audio Sub 8 Subwoofer Fault: Distorted/crackle. Signal is accepted and passed on cleanly. Warranty: No Booked In: 23-Apr-2021 |
| Completed | 12784 / Item: Crate GT30 Guitar Amplifier Fault: Noise through speaker Warranty: No Booked In: 26-Jun-2021 |
| Completed | 12782 / Item: Marshall MG3DDFX Speaker Fault: No fault given Warranty: No Booked In: 01-Jun-2021 |
| Completed | 12781 / D1728 Item: Pioneer DDJ400 DJ Controller Fault: Headphone slot no longer working Warranty: No Booked In: 22-Jun-2021 |
| Completed | 12778 / D1720 Item: Yamaha YDT530 Keyboard Fault: Octaves are not working. Black and white, left side. Warranty: No Booked In: 22-Jun-2021 |
| Completed | 12777 / Item: Yamaha Stagepas Portable PA System Fault: Appears on of the speakers in J curve array has a slight crackle and distortion at high frequency. Vocal muffles at a certain frequency. Warranty: Yes Booked In: 16-Jun-2021 |
| Completed | 12775 / D1721 Item: Blue Bluebird SL Mic Fault: Mic was dropped and damaged. Warranty: No Booked In: 09-Jun-2021 |
| Completed | 12774 / Item: Roland SPDSX Drum Module Fault: Buttons are not working. (exit button dosent) Also to turn on you need to smack the bottom left pad and it turns on. Warranty: No Booked In: 17-Jun-2021 |
| Completed | 12773 / D1723 Item: Yamaha P45 Keyboard Fault: Unit now has less treble/darker sound (compared to stock P45) and crackles in right hand speaker when playing lower notes/higher velocities. Warranty: Yes Booked In: 11-Jun-2021 |
| Completed | 12772 / D1722 Item: Yamaha P70 Keyboard Fault: No fault given Warranty: No Booked In: 14-Jun-2021 |
| Completed | 12771 / Item: JBL EON 615 Speaker (Powered) Fault: Not powering up. Warranty: Yes Booked In: 22-Jun-2021 |
| Completed | 12770 / Item: Mipro MA707 Portable PA System Fault: Assess if wired mic input works. Excessive hiss through wired XLR input. Warranty: No Booked In: 22-Jun-2021 |
| Completed | 12769 / D1727 Item: TC Helicon Play Acoustic FX Module Fault: Selection knob not functioning. Warranty: No Booked In: 22-Jun-2021 |
| Completed | 12762 / Item: Casio MA-201 Keyboard Fault: Key faulty. Warranty: No Booked In: 08-Jun-2021 |
| Completed | 12760 / Item: Nord Stage 2 EX Keyboard Fault: Key not working (A flat) Warranty: No Booked In: 07-Jun-2021 |
| Completed | 12753 / Item: Omnitronic DD-3250 Turntable Fault: Missing bolt. Other unit Technics 1200Mk2 needs pitch control. Warranty: No Booked In: 03-Jun-2021 |
| Completed | 12752 / Item: JBL EON One Compact Portable PA System Fault: Battery fault Warranty: Yes Booked In: 03-Jun-2021 |
| Completed | 12746 / Item: Kawai ES100 Digital Piano Fault: The keyboard was dropped. Turns on, but does not make any sound. Warranty: No Booked In: 03-May-2021 |
| Completed | 12745 / D1719 Item: Roland FP7 Keyboard Fault: 1. Missing Balance knob 2. Balance not functioning 3. A4 A5 are clicking (but still functional) Warranty: No Booked In: 26-May-2021 |
| Completed | 12744 / Item: Carlsbro Cobra 90 Guitar Amplifier Fault: Intermittent low rumble with no signal applied. Warranty: No Booked In: 31-May-2021 |
| Completed | 12743 / D1718 Item: BGW 100B Amplifier Fault: Distortion in RHS (intermittent). Suspected result of long term heating? Warranty: No Booked In: 26-May-2021 |
| Completed | 12740 / Item: Kawai CA79 Digital Piano Fault: Gold logo stickers peeling off. Warranty: Yes Booked In: 27-May-2021 |
| Completed | 12736 / Item: JBL EON515 Speaker (Powered) Fault: Not working. Warranty: No Booked In: 24-May-2021 |
| Completed | 12735 / Item: Roland VH-11 Drum Pad Fault: Have to hit very hard to trigger. Warranty: No Booked In: 24-May-2021 |
| Completed | 12734 / Item: Chaiyo Challenger Portable PA System Fault: USB not working. Warranty: No Booked In: 21-May-2021 |
| Completed | 12733 / Item: Ampeg PF-500 Guitar Amplifier Fault: Not working Warranty: No Booked In: 21-May-2021 |
| Completed | 12732 / D1738 Item: Roland EP7 Keyboard Fault: Powers on - no sound. Warranty: No Booked In: 14-May-2021 |
| Completed | 12731 / D1734 Item: Denon USC 250 Speaker Fault: Driver reconing. Warranty: No Booked In: 14-May-2021 |
| Completed | 12729 / Item: Signature 10 Ch SCF-SIG10 Mixer Fault: 3 channels faders not working. 1, 2 and possibly 4. Warranty: Yes Booked In: 19-May-2021 |
| Completed | 12728 / D1746 Item: Line 6 Pod X3 Live Pedalboard Fault: Board intermittently switches off and wont connect to computer via USB. Handle also broken. Warranty: No Booked In: 17-May-2021 |
| Completed | 12726 / D1737 Item: Roland System One Keyboard Fault: Unit not powering up Warranty: No Booked In: 19-May-2021 |
| Completed | 12724 / D1745 Item: Wireless Mic Fault: Rewire the wireless mic Warranty: No Booked In: 07-May-2021 |
| Completed | 12719 / Item: QSC Touchmix 16 Mixer Fault: No power Warranty: No Booked In: 10-May-2021 |
| Completed | 12715 / Item: Digitech JML2V-AU Pedal (Effects) Fault: Cuts out Warranty: No Booked In: 30-Apr-2021 |
| Completed | 12703 / D1742 Item: Adam Audio Sub 8 Subwoofer Fault: Distorted/crackle. Signal is accepted and passed on cleanly. Warranty: No Booked In: 23-Apr-2021 |
| Completed | 12700 / Item: Redback Portable PA Portable PA System Fault: CD playing up. Will stop sometimes. Back light not working. Fit handle. Warranty: No Booked In: 27-Apr-2021 |
For more information on our Service Rates and Conditions Of Service, please go to
http://www.soundcheckelectronics.com.au/service-rates/
Whilst we endeavour to get units repaired in a timely manner, due to reliance on manufacturers for information and parts this is not always easy.
Sound Check Electronics will attempt to keep customers informed of the progress of repairs.
However, as this is not always possible, customer’s are encouraged to email info@soundcheckelectronics.com.au for a status update on units that we have had for longer than 2 weeks.
The repair of your goods may result in the loss of any user-generated data. Please ensure you have made a copy of any data saved on your goods.
Sound Check Electronics will not be responsible for any data loss or for restoring any lost data.
Units that cannot be repaired due to spare part unavailability, manufacturer problems/policies, or uneconomical repair requirements are to be picked up by the customer within
30 days, or permission given to Sound Check Electronics to dispose of in an environmentally sound manner.
Units that are not collected and paid for within 30 days of Sound Check Electronics informing the customer will incur an ongoing storage fee.