Sound Check Electronics current repair time is around 3 weeks from the time your unit is booked in.
This time can be longer if parts are needed, but we will endeavor to keep you updated on this.
Express Service is available upon request. Additional fee applies.
PLEASE NOTE
If the cost of the repair is less than $200 we will go ahead with the repair.
If it looks like exceeding $200 we will send you an estimate.
(excludes additional express fee)
A diagnostic fee of $65 will be charged if an estimation is given but the customer does not wish to proceed with the repair.
The minimum fee of $65 will be charged if an item is booked in under warranty conditions is deemed not to be faulty.
The minimum fee of $65 will be charged if an item does not fault in our workshop.
Once repaired we will contact you to let you know the cost of the repair and when it will be available to be picked up.
For more information about our service rates, please go here:
| Current Repair Status - Last Updated Friday 7th August 9.50am | ||
|---|---|---|
| 07-Aug-2020 | To Be Assessed | 12340 / Item: Yamaha CLP535 Digital Piano Fault: Several keys not working. Warranty: Yes Booked In: 06-Aug-2020 |
| 04-Aug-2020 | To Be Assessed | 12339 / Item: Mackie SRM450 Speaker Fault: Pin snapped in red RCF plug. Warranty: No Booked In: 29-Jul-2020 |
| 04-Aug-2020 | To Be Assessed | 12338 / Item: Boss DR550 Drum machine Fault: Not working Warranty: No Booked In: 04-Aug-2020 |
| 04-Aug-2020 | To Be Assessed | 12337 / Item: Korg B2 Keyboard Fault: Dosen't turn on. Warranty: Yes Booked In: 04-Aug-2020 |
| 04-Aug-2020 | To Be Assessed | 12333 / Item: Boss & Fiio BR1600 & X5 Mixer & MP3 Fault: Boss: Intermittent Power MP3: Headphone socket. Warranty: No Booked In: 01-Aug-2020 |
| 04-Aug-2020 | To Be Assessed | 12288 / Item: Casio CDP130B Digital Piano Fault: Last 4 notes not sounding. Broken 'D' note. Warranty: Yes Booked In: 15-Jun-2020 |
| 04-Aug-2020 | To Be Assessed | 12332 / Item: Casio CTX700 Keyboard Fault: Casio CTX700 Keyboard x 2 Warranty: Yes Booked In: 26-Jun-2020 |
| 04-Aug-2020 | Parts Ordered | 12331 / Item: Multiple Units Fault: 2 x Yamaha Keyboards - fault unknown 1 x Amplifier Warranty: No Booked In: 26-Jun-2020 |
| 04-Aug-2020 | To Be Assessed | 12330 / Item: AKG 99CL Microphone Fault: No sound Warranty: No Booked In: 28-Jul-2020 |
| 04-Aug-2020 | To Be Assessed | 12329 / Item: Marantz PMD502 Pro Cassette Player Fault: Convert to 240v Warranty: No Booked In: 28-Jul-2020 |
| 04-Aug-2020 | To Be Assessed | 12328 / Item: Multiple Units Fault: 3 AKG Mics - 2 not turning on at all and the other has a broken ON/OFF switch.Roland EP7 I - Keyboard - Not sure issue. Won't work with any of my power packs. Yamaha Clavinova CLP-130 - which was tested in holidays and the power chord deemed unsafe. Warranty: No Booked In: 21-Jul-2020 |
| 27-July-2020 | To Be Assessed | 12327 / Item: Roland E500 Keyboard Fault: Ab key not working Warranty: No Booked In: 27-Jul-2020 |
| 23-July-2020 | Field Service | 12324 / Item: Kawai KDP110 Digital Piano Fault: Loud rattle at the back of a significant number of keys in the tenor and treble section of the keyboard. Warranty: Yes Booked In: 23-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12323 / Item: Multiple Units Fault: Beamz Panther 15 - No power 4 Way Lazer - No fault given Vaporizing SM - No power Strobe Vortex100 - No power Warranty: No Booked In: 21-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12322 / Item: Crank Dist Pedal Fault: When 'on' no sound'. When 'off' clear sound. (lost dist effect) Warranty: No Booked In: 21-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12321 / Item: Yamaha P45 Keyboard Fault: No sound. Warranty: Yes Booked In: 21-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12320 / Item: Antari P1500 Fog Machine Fault: Does not power up. Warranty: No Booked In: 21-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12319 / Item: Korg Minilogue XD Synthesiser Fault: Customer reports two voices coming from analog section to be detuned from the other. Most notably heard when repeatedly retriggering the same note/during round robin. Has attempted firmware updates, but that didnt seem to fix the problem. Warranty: Yes Booked In: 21-Jul-2020 |
| 21-July-2020 | To Be Assessed | 12318 / Item: Korg X5 Keyboard Fault: Two keys broken. Needs a power supply. Warranty: No Booked In: 20-Jul-2020 |
| 20-July-2020 | To Be Assessed | 12317 / Item: Focusrite FF Audio Interface Fault: Audio clips at -6. LCD intermittent. Warranty: No Booked In: 10-Jul-2020 |
| 20-July-2020 | To Be Assessed | 12316 / Item: Kawai FS640 Digital Piano Fault: Doubling sounds. Warranty: No Booked In: 10-Jul-2020 |
| 20-July-2020 | To Be Assessed | 12315 / Item: Casio CTK3500 Keyboard Fault: Does not work on power supply. Unit was tested in store with different power supplies. Warranty: Yes Booked In: 10-Jul-2020 |
| Completed | Completed | 12313 / Item: Yamaha CLP575PE Digital Piano Fault: The sound is not right. Sometimes loud Warranty: N Booked In: 20-Jul-2020 |
| 20-July-2020 | To Be Assessed | 12312 / Item: Adam A7X Speaker (Powered) Fault: No Bass Warranty: No Booked In: 13-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12311 / Item: Kurzweil PC3K61 Keyboard Fault: MIDI Select function faulty. Warranty: No Booked In: 10-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12310 / Item: CSA15 Amplifier Fault: Makes a loud buzzing sound when switched on. Warranty: No Booked In: 10-Jul-2020 |
| 20-July-2020 | Parts Information Requested | 12309 / Item: Casio Keyboard Fault: Power button needs replacing. Warranty: No Booked In: 10-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12308 / Item: Mackie Onyx 1-2 Artist Speaker Fault: Input 2 - very low level, does not function as normal. Warranty: Yes Booked In: 10-Jul-2020 |
| Completed | Completed | 12307 / Item: Casio CDP135 Keyboard Fault: Not turning on. Red light illuminating when power button pressed, but instrument not working. "Sometimes works". Warranty: Yes Booked In: 11-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12306 / Item: Artisan 15C Amplifier Fault: Speaker stopped working. No sound at any volume. Warranty: Yes Booked In: 10-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12305 / Item: Kurzweil PC3X76 Keyboard Fault: Jack plug broken off inside output left socket. Check output wiring - 'knock' on panel top left can emit loud bang. Warranty: No Booked In: 10-Jul-2020 |
| Completed | Completed | 12304 / Item: Roland JV-90 Keyboard Fault: Volume slider eratic Some Menu buttons intermittent. Check battery Warranty: No Booked In: 09-Jul-2020 |
| 13-July-2020 | To Be Assessed | 12303 / Item: Soundcraft Ui24 Mixer Fault: USB IF not working. Warranty: No Booked In: 09-Jul-2020 |
| Completed | Completed | 12301 / Item: Casio Celviano Digital Piano Fault: keys faulty / sticky / noisy. Pedals squeaky. Warranty: Yes Booked In: 07-Jul-2020 |
| 07-July-2020 | Field Service | 12300 / Item: Daewoo Digital Ensemble EG-1 Digital Piano Fault: Can't get it to play Warranty: No Booked In: 04-Jul-2020 |
| 07-July-2020 | To Be Assessed | 12299 / Item: Behringer XENYX2442FX Mixer Fault: XLF inputs don't work consistently - mostly channels 1-4 - but could do with a full check Warranty: No Booked In: 03-Jul-2020 |
| 07-July-2020 | To Be Assessed | 12298 / Item: Jack Daniels TBA Guitar Amplifier Fault: No Sound Warranty: No Booked In: 07-Jul-2020 |
| 07-July-2020 | To Be Assessed | 12297 / Item: Casio PX200 Keyboard Fault: No sound on every 6th key starting from middle C, above and below. Warranty: No Booked In: 03-Jul-2020 |
| 04-Aug-2020 | Estimate Given - Liquid Spilt in unit | 12296 / Item: Boss Katana Amplifier Fault: Button not working. Warranty: Yes Booked In: 03-Jul-2020 |
| Completed | Completed | 12295 / Item: Roland JDXI Keyboard Fault: Trigger issues on the upper D#/G#/A# keys. 'Mostly work' but the velocity response is not the same/consistent as on the adjacent keys. Warranty: No Booked In: 03-Jul-2020 |
| Completed | Completed | 12294 / Item: Casio CDPS350Bk Keyboard Fault: Faulty display. Warranty: Yes Booked In: 03-Jul-2020 |
| 07-July-2020 | To Be Assessed | 12293 / Item: Omnitronic DD3250 Turntable Fault: Sounds distorted, cuts out. Paid $50 Deposit Warranty: No Booked In: 01-Jul-2020 |
| 07-July-2020 | Field Service | 12292 / Item: Yamaha CVP405 Digital Piano Fault: The master volume knob is crackly. As we turn the volume up it crackles loudly. Warranty: No Booked In: 29-Jun-2020 |
| 25-June-2020 | To Be Assessed | 12290 / Item: Kawai ES7 Digital Piano Fault: B flat and D not working in the middle. Warranty: No Booked In: 24-Jun-2020 |
| Completed | Completed | 12289 / Item: Kawai ES8 Digital Piano Fault: Not getting sound from the 2nd B Flat Below Middle C Warranty: Yes Booked In: 19-Jun-2020 |
| 04-Aug-2020 | Estimate Given | 12288 / Item: Casio CDP130B Digital Piano Fault: Last 4 notes not sounding. Broken 'D' note. Warranty: Yes Booked In: 24-Jun-2020 |
| Completed | Completed | 12287 / Item: Casio CDPS100 Digital Piano Fault: No fault given. Warranty: Yes Booked In: 24-Jun-2020 |
| 25-June-2020 | To Be Assessed | 12286 / Item: Boya Wireless Audio Link Fault: No sound register in camera. Warranty: No Booked In: 24-Jun-2020 |
| 25-June-2020 | To Be Assessed | 12285 / Item: Roland UA22 Interface Fault: USB Connection cuts in and out. Warranty: No Booked In: 24-Jun-2020 |
| 25-June-2020 | To Be Assessed | 12284 / Item: JBL 515XT Speaker (Powered) Fault: No fault given. Warranty: No Booked In: 24-Jun-2020 |
| Completed | Completed | 12283 / Item: JBL EON615 Speaker (Powered) Fault: Both dont switch on. No power. Warranty: No Booked In: 24-Jun-2020 |
| 13-July-2020 | Completed | 12282 / Item: Yamaha Clavinova CVP205 Digital Piano Fault: 3 keys - C, B, E. and there is also a D that looks funny. -. Also the lid is not closing properly and has a missing screw. Warranty: No Booked In: 19-Jun-2020 |
| 25-June-2020 | Field Service | 12281 / Item: Yamaha YDP142 Digital Piano Fault: All the treble keys above middle C...frm F to the top had a thudding sound. I checked keys below middle C and all were normal. The last few keys had no musical notes at all. Warranty: No Booked In: 17-Jun-2020 |
| Completed | Completed | 12280 / Item: Kawai CN37 Digital Piano Fault: Middle C, D keys are not producing sound consistently. Middle B flat key is sounding extremely loud sound. Warranty: Yes Booked In: 24-Jun-2020 |
| Completed | Completed | 12279 / Item: Australian Monitor AMIS120 Amplifier Fault: No Power. Noise on input 5 when working. Warranty: No Booked In: 23-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12278 / Item: Peavey Royal 8 Guitar Amplifier Fault: Not working - light comes on. Warranty: No Booked In: 17-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12277 / Item: Yamaha SY22 Keyboard Fault: Broken Keys. Tuning? Keen to refurb, but mindful of cost and age. Anything major please advise Warranty: No Booked In: 19-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12276 / Item: Zoom H2N Handy Recorder Fault: Wont switch on. Warranty: No Booked In: 19-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12275 / Item: Numark Turntable Fault: Playing at different speeds Warranty: No Booked In: 18-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12274 / Item: Allen & Heath ZED16FX Mixer Fault: No output. Main out or Aux. Warranty: No Booked In: 17-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12273 / Item: Denon DN S1200 Digital Media Player Fault: Laser not working. Will not read CD's. Warranty: No Booked In: 17-Jun-2020 |
| 22-June-2020 | To Be Assessed | 12272 / Item: Roland Juno-6 Keyboard Fault: Roland Juno-6: Transpose key always on. Faders not working or not moving properly. Keys not working or staying on. Akai AX-73: Customer will drop off. Warranty: No Booked In: 19-Jun-2020 |
| 07-Aug-2020 | Very Intermittent - More Time Needed | 12270 / Item: Behringer X32 Mixer Fault: Locks up on boot up intermittently when cold Need before 5th July. Warranty: No Booked In: 15-Jun-2020 |
| 04-Aug-2020 | Estimate Given | 12269 / Item: Yamaha CVP705B Digital Piano Fault: Keys need replacing. Warranty: No Booked In: 15-Jun-2020 |
| 04-Aug-2020 | Unit On Test | 12268 / Item: Boss GA foot Controller Pedal Fault: Not working Warranty: No Booked In: 13-Jun-2020 |
| Completed | Completed | 12267 / Item: MESA Dual Rectifier Guitar Amplifier Fault: Lost bottom end. Check year of manufacture. Warranty: No Booked In: 11-Jun-2020 |
| 11-June-2020 | Field Service | 12266 / Item: Fault: Kurzweil MPS20 - Won’t switch on. Roland RD-150 - One key that doesn’t sound. Warranty: No Booked In: 11-Jun-2020 |
| Completed | Completed | 12265 / Item: Fault: Casio CTK-5200 keyboards x 14 - Service and clean. One keyboard has a broken key (G). Another has a proud "A" key. Another keyboard - audio out has a dodgy connection. Roland HP237 Digital Piano - damaged pedal assembly Yamaha PSR E363 Keyboard - New music stand Warranty: No Booked In: 11-Jun-2020 |
| 11-June-2020 | To Be Assessed | 12264 / Item: Fault: Vox AD30 VT Amplifier - Cuts in and out. Connection issues. Laney LV300 Amplifier - Cuts in and out. Connection issues. Warranty: No Booked In: 05-Jun-2020 |
| Completed | Completed | 12263 / Item: 8 Channel Multi Core box Fault: Channel 1, 4 and 6 don't work and some connectors need replacing with a better clip idea to release the lead Warranty: No Booked In: 06-Jun-2020 |
| Completed | Completed | 12262 / Item: Fault: Casio CTK601 - power input dosent work Casio CTK611 - power input dosent work Warranty: No Booked In: 10-Jun-2020 |
| 27-July-2020 | Unit On Test | 12261 / Item: Soma Lyra 8 Synthesiser Fault: Humming constantly, regardless of volume or oscillator settings. Most likely needs new chip for AUX input (accidently plugged trs into ts input) Warranty: No Booked In: 10-Jun-2020 |
| Completed | Completed | 12260 / Item: AKG C900 Microphone Fault: Loose wires, rattles. Warranty: No Booked In: 10-Jun-2020 |
| Completed | Completed | 12259 / Item: Adam Sub7 Sub Fault: No power. Blowing fuses. Warranty: Yes Booked In: 04-Jun-2020 |
| Completed | Completed | 12258 / Item: Roland AE 05 Digital Wind Synthesiser Fault: Unit powers off - 3-4 seconds - everytime. Warranty: Yes Booked In: 11-Jun-2020 |
| Completed | Completed | 12257 / Item: Casio WK1800 Keyboard Fault: Needs new battery Warranty: No Booked In: 10-Jun-2020 |
| Completed | Completed | 12256 / Item: Roland Paraphonic 505 Keyboard Fault: Check and service - no known faults. Warranty: No Booked In: 10-Jun-2020 |
| Completed | Completed | 12255 / Item: Yamaha DBR12 Speaker Fault: No power. Warranty: Yes Booked In: 11-Jun-2020 |
| 11-June-2020 | To Be Assessed | 12254 / Item: Yamaha DBR12 Speaker Fault: No power. Warranty: Yes Booked In: 11-Jun-2020 |
| Completed | Completed | 12253 / Item: JBL EON515XT Speaker Fault: No power. Warranty: No Booked In: 11-Jun-2020 |
| Completed | Completed | 12252 / Item: Mackie SRM450 Speaker Fault: On/off switch does not appear to work Warranty: No Booked In: 10-Jun-2020 |
| 04-Aug-2020 | Unit On Test | 12250 / Item: Alto SR400A Speaker Fault: Audio drops in and out after prolonged use. Warranty: No Booked In: 09-Jun-2020 |
| Completed | Completed | 12249 / Item: Rode NT1A Microphone Fault: Loud popping, suspected loosed plug/resolder. Warranty: No Booked In: 09-Jun-2020 |
| Completed | Completed | 12248 / Item: 3 x Mackie 3 x HR824 3 x Speaker Fault: Not working. Auto power or switch may be faulty. Warranty: No Booked In: 15-May-2020 |
| 13-July-2020 | Completed | 12247 / Item: Soundcraft SCF-SIG12MTK Mixer Fault: Does not power up. Warranty: Yes Booked In: 04-Jun-2020 |
| 13-July-2020 | Completed | 12246 / Item: Vox AD30VT Guitar Amplifier & Headphones Fault: Circuit board cracked. Warranty: No Booked In: 02-May-2020 |
| Completed | Completed | 12245 / Item: Mipro 708 6B Portable PA System Fault: Dosen't pick up signal from Ipod to the speaker. Warranty: No Booked In: 04-Jun-2020 |
| Completed | Completed | 12244 / Item: JBL EON610 Speaker (Powered) Fault: Unit fails to power up/no lights or sound detected. Warranty: Yes Booked In: 04-Jun-2020 |
| Completed | Completed | 12243 / D1509 Item: Roland Juno D Keyboard Fault: Rotary volume pot was replaced. Output very low. Distortion present. Display lights on right of keyboard not working. Warranty: No Booked In: 04-Jun-2020 |
| Completed | Completed | 12242 / D1508 Item: Korg X5D Keyboard Fault: Pitch bend jammed. One key no sound. Distorted output. Warranty: No Booked In: 04-Jun-2020 |
| 07-Aug-2020 | Parts Ordered - Tentative Arrival Date - End of August | 12241 / D1516 Item: Korg Spiros Keyboard Fault: Inactive for a while, now some keys are faint, not making noises. Touchy power cable. Warranty: No Booked In: 04-Jun-2020 |
| Completed | Completed | 12240 / D1517 Item: Roland Juno Keyboard Fault: Screen blacking out/blank/pixelated 95% of the time. Warranty: No Booked In: 04-Jun-2020 |
| 07-July-2020 | Completed | 12239 / Item: JBL Eon One Speaker Fault: No fault given. Warranty: No Booked In: 04-Jun-2020 |
| 11-June-2020 | Field Service Call | 12238 / Item: Kawai CN37 R Digital Piano Fault: Second C key from the left of the piano - intermittent spike in volume . Warranty: Yes Booked In: 11-Jun-2020 |
| Completed | Completed | 12237 / Item: Yamaha RX-596 Amplifier Fault: Left speaker intermittent. Pure Direct switch noisy. Warranty: No Booked In: 03-Jun-2020 |
| 11-June-2020 | Field Call | 12236 / Item: Yamaha Disklavier G2 Digital Piano Fault: 1st generation with the wagon, has developed problems with the keyboard sensors. A number of keys neither record or output midi data, and many that do have poor velocity control. The playback appears fine. Warranty: No Booked In: 13-Apr-2020 |
| 07-July-2020 | Completed | 12235 / Item: Yamaha S90ES Keyboard Fault: A number of the keys are getting stuck Warranty: No Booked In: 02-Jun-2020 |
| Completed | Completed | 12234 / Item: Kawai KDP90 Digital Piano Fault: Several keys protruding at different heights and not sounding correct. Warranty: No Booked In: 02-Jun-2020 |
| Completed | Completed | 12233 / Item: Hughes & Kettner Switchblade 100 Guitar Amplifier Fault: Stopped working Warranty: No Booked In: 29-May-2020 |
| Completed | Completed | 12232 / Item: Yamaha YDP531 Keyboard Fault: Stopped working during playing. Died. Warranty: No Booked In: 01-Jun-2020 |
| Completed | Completed | 12231 / Item: Yamaha CLP550AWM Digital Piano Fault: Keys are "stickier than usual". Warranty: No Booked In: 01-Jun-2020 |
| Completed | Completed | 12230 / Item: Kawai CA79 Digital Piano Fault: Faulty key, it has resistance and sounds like it is rubbing against rubber. All the other keys are free to move without resistance. Warranty: No Booked In: 01-Jun-2020 |
| Completed | Completed | 12225 / Item: Yamaha YDP164 Digital Piano Fault: C# keeps sticking. Warranty: No Booked In: 28-May-2020 |
| 01-June-2020 | Field Service - Parts Ordered | 12227 / Item: Yamaha Yamaha CLP695 Digital Piano Fault: Resets every minute or so Warranty: No Booked In: 29-May-2020 |
| Completed | Completed | 12226 / Item: Casio CTX700 Keyboard Fault: Doesnt work unless being used on battery power. Power supply not working. New power supply tried. Warranty: Yes Booked In: 14-May-2020 |
| Completed | Completed | 12224 / Item: Casio TBA Keyboard Fault: Power Issues Warranty: No Booked In: 26-May-2020 |
| Completed | Completed | 12222 / Item: Yamaha CVP705 Digital Piano Fault: Sloppy key - highest E to the right. White key Warranty: No Booked In: 22-May-2020 |
| Completed | Completed | 12220 / Item: Yamaha Yamaha CVP601B Digital Piano Fault: Middle B key is sticky and it gets worse after 10 minutes or so. Warranty: No Booked In: 21-May-2020 |
| 13-July-2020 | Completed | 12219 / Item: Yamaha P35 Digital Piano Fault: Broken power socket. Broken power supply connector. Broken key. Warranty: No Booked In: 18-May-2020 |
| Completed | Completed | 12218 / Item: Casio CDP130 Digital Piano Fault: Function button is not working - no metronome functionality, tones, sounds etc. Warranty: Yes Booked In: 20-May-2020 |
| 31-July-2020 | AKG SR470 Microphone - Completed Presonus Studiolive Mixer - Waiting for service information | 12217 / Fault: AKG SR470 Wireless Microphone: Noisy. RF interference Presonus Studiolive 24.4.2 Mixer: Several Noisy inputs Warranty: No Booked In: 19-May-2020 |
| 27-July-2020 | Parts Ordered | 12216 / Item: Ampeg Class D Guitar Amplifier Fault: Intermittently cuts out. Warranty: No Booked In: 18-May-2020 |
| Completed | Completed | 12215 / Item: Casio PX130 Digital Piano Fault: There are four left hand keys that have lost sound. Warranty: No Booked In: 15-May-2020 |
| Completed | Completed | 12214 / Item: Kawai KDP90 Digital Piano Fault: Middle F, F# and G#, and one octave lower, the F and F# are clicky. Warranty: Yes Booked In: 15-May-2020 |
| Completed | Completed | 12213 / Item: Roland KTN-Head Speaker Fault: Rest failed - no sound. Warranty: No Booked In: 14-May-2020 |
| Completed | Completed | 12212 / Item: Roland KTN1002 Amplifier Fault: No sound. Factory reset did not fix problem. Warranty: No Booked In: 14-May-2020 |
| 22-June-2020 | Estimate Given | 12211 / D1524 Item: JBL EON Speaker Speaker Fault: Speaker does not work. Warranty: No Booked In: 07-May-2020 |
| 14-May-2020 | To Be Assessed | 12210 / Item: Fault: Casio PX3 Digital Piano (x2) - Fit alternative power supply - preferably kettle style Fender Frontman 212R Guitar Amp - Inputs not working Mackie DL32R Digital Mixer - Ringing frequency when switched on. Warranty: No Booked In: 14-May-2020 |
| 14-May-2020 | To Be Assessed | 12209 / D1513 Item: Behringer B115D Speaker Fault: When powered on, lights flash on and off repeatedly. No sound. Warranty: No Booked In: 08-May-2020 |
| 14-May-2020 | To Be Assessed | 12208 / D1529 Item: JBL 515XT Speaker (Powered) Fault: XLR Input (plug sticking) Warranty: No Booked In: 08-May-2020 |
| 14-May-2020 | To Be Assessed | 12207 / Item: Allen & Heath MEU Digital Mixer Hub Fault: Resets itself Periodically. Cant log in to settings screen. Not working as it normally would Warranty: No Booked In: 05-May-2020 |
| Completed | Completed | 12206 / D1530 Item: Mipro MA707 Portable PA System Fault: Service - new battery. Warranty: No Booked In: 14-May-2020 |
| 14-May-2020 | To Be Assessed | 12205 / D1531 Item: PSB Subsonic Si Hi Fi Powered Sub Fault: Not powering up. Warranty: No Booked In: 14-May-2020 |
| Completed | Completed | 12204 / Item: Yamaha PSRS970 Digital Piano Fault: G note goes loud. Warranty: No Booked In: 14-May-2020 |
| Completed | Completed | 12201 / Item: Presonus S-6 Speaker Fault: Needs fuse replaced Warranty: No Booked In: 14-May-2020 |
| 11-June-2020 | To Be Assessed | 12200 / Item: Fault: Roland RD700 Digital Piano - Water damage from storm - insurance quote Chiayo Victory 2000 PA System - No sound Warranty: No Booked In: 04-Jun-2020 |
| 07-July-2020 | Completed | 12199 / Item: Samick SP1000 Digital Piano Fault: Middle C faulty. Warranty: No Booked In: 13-May-2020 |
| Completed | Completed | 12198 / Item: Shure 55SH Series 2 Microphone Fault: Not working. Just buzz Warranty: No Booked In: 12-May-2020 |
| 01-June-2020 | Field Service | 12197 / Item: Yamaha GranTouch G2T Digital Piano Fault: G3 note works when just switched it on but stops sounding after a couple of plays. Warranty: No Booked In: 11-May-2020 |
| Completed | Completed | 12196 / Item: 2 x Technics 2 x SL1200MK2 2 x Turntable Fault: Clean & Service Warranty: No Booked In: 09-May-2020 |
| Completed | Completed | 12193 / Item: Yamaha DGX620 Keyboard Fault: LCD Screen does not work. Keys clunking. Something loose inside. Warranty: No Booked In: 07-May-2020 |
| 13-July-2020 | Completed | 12192 / Item: Boss BR1600 Digital Desk Fault: When turn on it says "Error Can't load hard drive press enter" But Enter is pressed it does nothing. Warranty: No Booked In: 06-May-2020 |
| Completed | Completed | 12191 / Item: Casio CTX700 Keyboard Fault: CONNECTION IS NOT POWERING WITHOUT BEING IN SPECIFIC SPOT, AC ISSUE NOT THE CABLE Warranty: No Booked In: 18-Apr-2020 |
| Completed | Completed | 12190 / D1528 Item: Yamaha MX49 Keyboard Fault: 2nd highest F# no sound. Warranty: No Booked In: 30-Apr-2020 |
| 13-July-2020 | Completed | 12189 / D1527 Item: Yamaha ModX Keyboard Fault: Broken display screen Warranty: No Booked In: 29-Apr-2020 |
| Completed | Completed | 12188 / D1523 Item: Audio Technica AT-2P+240 USB Turntable Fault: Left portal makes fuzzy sound through speaker. Warranty: No Booked In: 27-Apr-2020 |
| Completed | Completed | 12187 / D1511 Item: Casio CDP120 Keyboard Fault: Faulty keyboard keys. Warranty: Yes Booked In: 01-May-2020 |
| Completed | Completed | 12186 / D1512 Item: Casio CDP120 Keyboard Fault: Faulty keyboard keys. Warranty: Yes Booked In: 01-May-2020 |
| 04-May-2020 | To Be Assessed | 12185 / Item: Fault: Guitar: Active preamp faulty Amp: Volume control faulty Warranty: No Booked In: 27-Apr-2020 |
| Completed | Completed | 12184 / Item: Line 6 Spider II Speaker Fault: Input jack dodgy. Warranty: No Booked In: 30-Apr-2020 |
| Completed | Completed | 12183 / Item: Kawai MP6 Digital Piano Fault: No power Warranty: No Booked In: 02-Apr-2020 |
| 11-June-2020 | Estimate Given | 12182 / D1522 Item: Mackie Thump Speaker Fault: No bass. Warranty: No Booked In: 27-Apr-2020 |
| Completed | Completed | 12181 / Item: Peavey TNT-130 Guitar Amplifier Fault: Inputs scratchy. Check over. Warranty: No Booked In: 04-May-2020 |
| 04-May-2020 | To Be Assessed | 12180 / Item: TBA Amplifier Fault: TBA Warranty: No Booked In: 30-Apr-2020 |
| Completed | Completed | 12178 / Item: Fault: Both not sounding when played - cables have been checked. Warranty: No Booked In: 01-May-2020 |
| 13-July-2020 | Completed | 12176 / Item: Soundcraft Sig10 Mixer Fault: Not powering. Warranty: No Booked In: 18-Apr-2020 |
| Completed | Completed | 12173 / Item: KRK Rokit 8 Studio Monitor Fault: Works intermittently. When it stops working an "airy" sound comes from the speaker and nothing more. May begin working again if switched power sockets but then it still cuts out after a minute. Warranty: No Booked In: 22-Apr-2020 |
| Completed | Completed | 12172 / Item: Roland HP236 Digital Piano Fault: A few of the keys are stuck down and won't return to normal. The keys surrounding it are making a scratching noise. Warranty: No Booked In: 17-Apr-2020 |
| Completed | Completed | 12171 / Item: Roland KR977 Digital Piano Fault: 5 notes either side of middle C wild sound, although in rare occasions the blast out without Any touch sensitivity at all. Warranty: No Booked In: 16-Apr-2020 |
| Completed | Completed | 12170 / D1544 Item: Line 6 Spider 375 Amplifier Fault: Faulty Jack. Warranty: No Booked In: 01-Apr-2020 |
| Completed | Completed | 12169 / D1518 Item: Focusrite Scarlett 18i Interface Fault: Mute turning on and off automatically. Warranty: No Booked In: 14-Apr-2020 |
| 23-July-2020 | Spent some time diagnosing the fault. Parts Information requested - 15/6. Advised on 25/6 that due to Covid-19 parts warehouse is closed. Emailed for update - 21/7. Advised 23/7 that American Distributor still on lockdown - unable to access parts inventory | 12168 / D1525 Item: Universal Audio LA 610 x 2 Preamp Fault: Top - Hum, suspected valve.Bottom - VU light - valve also suspected. Warranty: No Booked In: 14-Apr-2020 |
| Completed | Completed | 12167 / Item: Roland HP101 Digital Piano Fault: No sound Warranty: No Booked In: 15-Apr-2020 |
| 15-Apr-2020 | To Be Assessed | 12166 / Item: Boss RC300 Loop Station Fault: Input screws have lost their thread. Input is in the RC300. Not sure if the input is working. Warranty: No Booked In: 15-Apr-2020 |
| Completed | Completed | 12165 / Item: Fault: Steinberg audio interface with short dropouts during recording and play. ULTRA-DI box with a failed 48 V circuit. (It works on 9V battery still) Warranty: No Booked In: 15-Apr-2020 |
| Completed | Completed | 12164 / Item: Yamaha CLP535 Digital Piano Fault: The G above middle C frequently randomly makes a loud sound. Warranty: No Booked In: 14-Apr-2020 |
| Completed | Completed | 12163 / Item: Kawai X120 Keyboard Fault: Working - sometimes got a rattle Warranty: No Booked In: 09-Apr-2020 |
| Completed | Completed | 12162 / Item: Yamaha DBR12 Speaker (Powered) Fault: Intermittent Power Warranty: No Booked In: 09-Apr-2020 |
| Completed | Completed | 12160 / Item: Casio CTX700 Keyboard Fault: Issue with plug falling in and out. Warranty: Yes Booked In: 03-Apr-2020 |
| Completed | Completed | 12159 / D1548 Item: Maui LD28 Bass Unit Fault: Only one channel works. The lower XLR is good. The top drive dosent work. Warranty: No Booked In: 03-Apr-2020 |
| 08-Apr-2020 | Parts On Order | 12157 / Item: Turbosound Milan M10 Speaker (Powered) Fault: Not working Warranty: ? Booked In: 06-Apr-2020 |
| Completed | Completed | 12156 / Item: Casio CDP135BK Keyboard Fault: Bottom octave is not working Warranty: Yes Booked In: 02-Apr-2020 |
| 15-June-2020 | Parts Ordered | 12153 / Item: Mipro MA708 Portable PA System Fault: No sound output, check power supply voltage (psu & batteries already replaced) Quote wheel replacement if available. Warranty: No Booked In: 04-Apr-2020 |
| 08-Apr-2020 | To Be Assessed | 12151 / Item: Korg Krome Keyboard Fault: Comes up with error on load. Warranty: No Booked In: 03-Apr-2020 |
| Completed | Completed | 12155 / Item: Yamaha CLP-920 Digital Piano Fault: Keys sticking. Warranty: No Booked In: 04-Apr-2020 |
| 13-July-2020 | Completed | 12153 / Item: Mipro MA708 Portable PA System Fault: No sound output, check power supply voltage (psu & batteries already replaced) Quote wheel replacement if available. Warranty: No Booked In: 04-Apr-2020 |
| Completed | Completed | 12151 / Item: Korg Krome Keyboard Fault: Comes up with error on load. Warranty: No Booked In: 03-Apr-2020 |
| Completed | Completed | 12148 / Item: Technics 1200 mk2 Turntable Fault: Pitch not working Warranty: No Booked In: 31-Mar-2020 |
| Completed | Completed | 12146 / D1543 Item: Nord Piano 2 Digital Piano Fault: Water damage and beer damage on keys. Mostly through middle C octave, but then issues with various other keys. Keys either not responding or playing various volumes or sparodically. Warranty: No Booked In: 23-Mar-2020 |
| Completed | Completed | 12145 / Item: Roland FP90BK Digital Piano Fault: Adaptor socket is damaged, preventing the adaptor from being connected. Warranty: Yes Booked In: 27-Mar-2020 |
| Completed | Completed | 12144 / Item: Boss ACS-Pro Pedal (Effects) Fault: Intermittent operation. Warranty: Yes Booked In: 16-Mar-2020 |
| Completed | Completed | 12143 / Item: Behringer B115D Speaker (Powered) Fault: No fault given. Warranty: No Booked In: 16-Mar-2020 |
| Completed | Completed | 12142 / Item: Kawai ES8 Digital Piano Fault: The piano is experiencing a sound failure.This happens when a single note is repeated more than once – the note will only sound the firsttime, and then needs to be released for several seconds before it will work again. This happensconsistently across the keyboard. Warranty: No Booked In: 13-Mar-2020 |
| Completed | Completed | 12141 / Item: Yamaha P105 Digital Piano Fault: Power turns on, no audio output only crackling from keyboard and internal memory. Warranty: No Booked In: 28-Mar-2020 |
| 08-Apr-2020 | Estimate Given | 12140 / Item: Mackie Thump 12BST Speaker (Powered) Fault: Powers up, No sound. Warranty: No Booked In: 27-Mar-2020 |
| Completed | Completed | 12139 / D1538 Item: Boss Micro BR80 Digital Recorder Fault: Jog wheek dosent work properly. Warranty: No Booked In: 25-Mar-2020 |
| Completed | Completed | 12138 / Item: Yamaha P85 Digital Piano Fault: E Flat broken and needs replacing. Warranty: No Booked In: 27-Mar-2020 |
| 26-Mar-2020 | To Be Assessed | 12137 / Item: Multiple Units Fault: Multiple Faults Warranty: No Booked In: 26-Mar-2020 |
| Completed | Completed | 12133 / Item: Orange OR100 Amplifier Fault: Not switching on. Went to turn volume up, made a zzztt sound and now wont turn on. Warranty: No Booked In: 26-Mar-2020 |
| Completed | Completed | 12128 / Item: Behringer BCF2000 Midi Controller Fault: Intermittent power drop out. Always done it, Sometimes stays on for hours, usually just seconds. Often wont power up at all. Warranty: No Booked In: 09-Mar-2020 |
| Completed | Completed | 12127 / D1535 Item: Roland RS9 Keyboard Fault: Distorted output screen. Warranty: No Booked In: 09-Mar-2020 |
| Completed | Completed | 12126 / D1536 Item: Korg M1 Keyboard Fault: No power to unit. Warranty: No Booked In: 09-Mar-2020 |
| Completed | Completed | 12123 / Item: Mackie SRS1500 Speaker (Powered) Fault: Vibrates intermittently. Warranty: No Booked In: 12-Mar-2020 |
| 12-Mar-2020 | To Be Assessed | 12122 / Item: P-140 Fault: Keys sticking Warranty: No Booked In: 12-Mar-2020 |
| Completed | Completed | 12119 / Item: Behringer PMP5000 Mixer Fault: Problem with power connection - seems to be loose connection inside. Warranty: No Booked In: 04-Mar-2020 |
| Completed | Completed | 12117 / Item: Roland RP401R Digital Piano Fault: No power at all. Power adaptor has been checked. Warranty: No Booked In: 04-Mar-2020 |
| Completed | Completed | 12115 / Item: Shure GLXD6 Guitar Receiver Fault: Broken power socket. Can it be hard wired? Warranty: No Booked In: 29-Feb-2020 |
| Completed | Completed | 12114 / Item: Yamaha PSR E263 Digital Piano Fault: No sound from left speaker. Warranty: Yes Booked In: 28-Feb-2020 |
| Completed | Completed | 12113 / Item: JBL EON612 Amplifier Fault: Not working - may have been switched to 110V. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12112 / Item: Mackie HR5150 Speaker Fault: Not working - see email Warranty: No Booked In: 25-Feb-2020 |
| Completed | Completed | 12111 / Item: Line 6 Spider IV Amplifier Fault: Control dial pushed in and broken. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12110 / Item: Yamaha PowerCab Plus Amplifier Fault: Faulty power supply. Warranty: Yes Booked In: 02-Mar-2020 |
| Completed | Completed | 12108 / D1503 Item: Fitness Audio U Series Headset and Beltpack Fault: Replace wiring if possible. Clean multiple connector/socket on beltpack. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12107 / D1506 Item: Soundcraft Signature 12 Mixer Fault: Not powering up. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12106 / Item: Adam A7X Speaker (Powered) Fault: No audio output from woofer Warranty: Yes Booked In: 02-Mar-2020 |
| Completed | Completed | 12105 / D1540 Item: Behringer DEQ2496 Equaliser Fault: Fatal error - stops working. Error appears only when signal run through left channel. Warranty: No Booked In: 02-Mar-2020 |
| 25-Mar-2020 | Estimate Given | 12104 / D1539 Item: Roland EP7 Keyboard Fault: Several keys not sounding. Check mode buttons eg Rec, Play etc Warranty: No Booked In: 28-Feb-2020 |
| 05-Apr-2020 | Parts Ordered | 12103 / D1533 Item: Fault: Batteries not holding charge - all units. Batteries replaced recently. Warranty: No Booked In: 28-Feb-2020 |
| 01-June-2020 | Field Call | 12102 / Item: Kawai CN34B Digital Piano Fault: B or D next to middle C sticking. Warranty: No Booked In: 27-Feb-2020 |
| Completed | Completed | 12101 / D1537 Item: Tannoy V12 Passive Speaker Fault: Tweeter gone. Warranty: No Booked In: 28-Feb-2020 |
| 28-Feb-2020 | To Be Assessed | 12100 / Item: Fault: Reface: Bottom F Key dosent work. P121: Top G# is stuck and all key board randomly sounds loud dynamics, uncontrolled. Warranty: No Booked In: 29-Feb-2020 |
| 08-Apr-2020 | Completed | 12099 / Item: Pioneer DJM500 Powered Mixer Fault: Master volume slider crackles loudly when touched. Please also check master out connections. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12098 / D1507 Item: Peavey Speaker (Powered) Fault: Speaker sounds muffled. Back inputs loose. Warranty: No Booked In: 28-Feb-2020 |
| Completed | Completed | 12097 / Item: Crown XTI4002 Amplifier Fault: Power issue as there is no sign of life Warranty: Yes Booked In: 28-Feb-2020 |
| Completed | Completed | 12089 / Item: Pro Studio Speaker Fault: Speaker made pop sound when in use, no sound coming out now. Warranty: No Booked In: 15-Jan-2020 |
| Completed | Completed | 12087 / Item: Yamaha DTX500 Drum Module Fault: Wrong power adaptor plugged in. Now only hi Hat pedal input works. Warranty: No Booked In: 14-Jan-2020 |
| Booked In: 08-Jan-2020 | To Be Assessed | 12080 / Item: Yamaha DX100 Keyboard Fault: Internal battery flat. Saves disappear. Warranty: No Booked In: 08-Jan-2020 |
| Completed | Completed | 12079 / Item: Casio CTK671 Keyboard Fault: Power issues. Warranty: No Booked In: 09-Jan-2020 |
| Completed | Completed | 12077 / Item: Adam Pro A77X Speaker (Powered) Fault: Not powering on. Warranty: No Booked In: 30-Dec-2019 |
| Completed | Completed | 12076 / Item: Soundcraft UI16 Powered Mixer Fault: Unit emits loud spike and continuous 3KHZ tone and output meters lock on full when FX2 send is used. Firmware update and factory reset done. Warranty: No Booked In: 06-Jan-2020 |
| Completed | Completed | 12075 / Item: Mackie Thump15 Speaker Fault: Woofer does not work. Warranty: No Booked In: 23-Dec-2019 |
| Completed | Completed | 12074 / Item: Numark TTX Turntable Fault: Intermittent start/playback. Warranty: No Booked In: 23-Dec-2019 |
| Completed | Completed | 12064 / Item: Yamaha PSR-S670 Keyboard Fault: Display cuts out Warranty: No Booked In: 19-Dec-2019 |
| Booked In: 18-Dec-2019 | To Be Assessed | 12061 / Item: Digitech JamMan Looper Phrase Sampler Fault: There is no sound coming through from the instrument when plugged into the left or right input jacks. Aux input works fine. Pre-programmed loops can be heard fine. Customer has tried different instruments, leads and with another (9V Centre Negative PSU) Warranty: No Booked In: 18-Dec-2019 |
| 27-July-2020 | Parts Ordered | 12060 / D1444 Item: Ecler Nuo 3 Mixer Fault: Not powering up. Warranty: No Booked In: 17-Dec-2019 |
| Completed | Completed | 12058 / Item: Audio Technica ANC9 Headphones Fault: One side no sound. Have tried different cables. Warranty: No Booked In: 16-Dec-2019 |
| Completed | Completed | 12057 / Item: Blackstar HT Club 40 Mk11 Amplifier Fault: TBA Warranty: No Booked In: 17-Dec-2019 |
| Completed | Completed | 12056 / Item: Fault: Peavey Rage 258 Amp - Peavey Rage 158 Amp - Casio CT-X700 Keyboard - Casio CT-X700 Keyboard - Mackie CFX-12MkII Mixer - Warranty: No Booked In: 13-Dec-2019 |
| Booked In: 13-Dec-2019 | To Be Assessed | 12055 / Item: Behringer RX1202FX Amplifier Fault: Noisy outputs L&R Warranty: No Booked In: 17-Dec-2019 |
| Booked In: 13-Dec-2019 | To Be Assessed | 12054 / Item: Fault: Shure ULX P4 Wireless Receiver - Noise on XLR output Shure ULX P4 Wireless Receiver - Intermittent RF receiver Warranty: No Booked In: 13-Dec-2019 |
| Completed | Completed | 12053 / Item: Ampeg BA108 Bass Cab Fault: Inputs faulty - need replacing? Warranty: No Booked In: 16-Dec-2019 |
| Completed | Completed | 12052 / Item: TC Electronics RH450 Amplifier Fault: Won't power up. Suspect blown 'internal fuse'. Warranty: No Booked In: 17-Dec-2019 |
| Booked In: 14-Dec-2019 | To Be Assessed | 12051 / Item: Yamaha CVP605 Digital Piano Fault: One of the keys on the piano, when it is played, the volume is inconsistent, can be very loud. Warranty: No Booked In: 14-Dec-2019 |
| Completed | Completed | 12045 / Item: Speaker (Powered) Fault: Bass cutting out. (unit in pieces) Warranty: No Booked In: 10-Dec-2019 |
| Booked In: 10-Dec-2019 | Completed | 12044 / Item: TC Helicon Voice Live Touch 2 Effects Module Fault: Cracked and bleeding screen Warranty: No Booked In: 10-Dec-2019 |
| Booked In: 05-Dec-2019 | Completed | 12043 / Item: Roland SPD-SX Drum Module Fault: Wont turn on. Warranty: No Booked In: 05-Dec-2019 |
| Completed | Completed | 12042 / Item: Several Several 3 x Units Fault: tba Warranty: No Booked In: 03-Dec-2019 |
| Booked In: 05-Dec-2019 | Booked In: 10-Dec-2019 | 12036 / Item: Yamaha PSR S900 Keyboard Fault: Buttons not working. No sound from speakers. Warranty: No Booked In: 05-Dec-2019 |
| Completed | Completed | 12034 / Item: Yamaha DSR112 Speaker Fault: Speaker has a constant low level buzz in LF driver - after warming up, with no input. Warranty: No Booked In: 03-Dec-2019 |
| Completed | Completed | 12033 / D1441 Item: Behringer B115 MP3 Speaker (Powered) Fault: No low end driver output. Warranty: No Booked In: 02-Dec-2019 |
| Completed | Completed | 12029 / Item: Multiple Units Fault: Crate K80xl Amplifier - Intermittent - service Crate B80 Bass Amp - Intermittent - service Roland HP3 Digital Piano - Makes strange noises when playing Warranty: No Booked In: 02-Dec-2019 |
| Booked In: 30-Nov-2019 | Completed | 12028 / Item: JBL EON610 Speaker (Powered) Fault: No power to unit. ('pop' was heard). Warranty: Yes Booked In: 30-Nov-2019 |
| Completed | Completed | 12027 / D1439 Item: Mackie ProFX12 Mixer Fault: Channels 5/6 and 7/8 have awful hum which takes off when cranking the level set trims. Warranty: No Booked In: 30-Nov-2019 |
| Booked In: 30-Nov-2019 | Completed | 12026 / D1440 Item: Adam A7x Speaker (Powered) Fault: On/Off Button. Slight buzz. Warranty: No Booked In: 30-Nov-2019 |
| Booked In: 02-Dec-2019 | Completed | 12025 / D1438 Item: Roland Sound Canvas Keyboard Fault: Broken key. Warranty: No Booked In: 02-Dec-2019 |
| Completed | Completed | 12024 / Item: Roland CY120 Drum Module Fault: Not working. Warranty: No Booked In: 30-Nov-2019 |
| Booked In: 02-Dec-2019 | Completed | 12023 / Item: Hartke HA5500 Amplifier Fault: Fan noisy. Nut missing. Check & test. Warranty: No Booked In: 02-Dec-2019 |
| Booked In: 27-Nov-2019 | Completed | 12018 / Item: Peavey Vypyr VIP1 Amplifier Fault: Encoders not working correctly. Warranty: No Booked In: 27-Nov-2019 |
| Completed | Completed | 12017 / Item: Fault: Fender Rumble 100 Amplifier - Broken Socket Yamaha P115B Keyboard - Several keys in top octave clunking EON 515XT Speakers (x2) - Power issues Yamaha DGX 230 Keyboard - Power issues Warranty: No Booked In: 27-Nov-2019 |
| Booked In: 27-Nov-2019 | To Be Assessed | 12016 / Item: Fault: Shure Beta 57 Mic - socket missing Behringer KX1200 Amplifier - not working Warranty: No Booked In: 27-Nov-2019 |
| Completed | Completed | 12015 / D1434 Item: Sennheiser XSW 835B Microphone Fault: RF - Ok. AF - no good Warranty: No Booked In: 27-Nov-2019 |
| Booked In: 27-Nov-2019 | To Be Assessed | 12014 / Item: Casio CTK4400 Keyboard Fault: Faulty power socket. Warranty: No Booked In: 27-Nov-2019 |
| Booked In: 27-Nov-2019 | Field Service Call | 12013 / Item: Kawai KDP110R Digital Piano Fault: 1 x squeaking key Warranty: No Booked In: 26-Nov-2019 |
| Completed | Completed | 12011 / Item: Fault: 4 x USB Keyboards - 1 x Guitar - Warranty: No Booked In: 22-Nov-2019 |
| Completed | Completed | 12009 / Item: Yamaha PSREW410 Keyboard Fault: Distorted. Freezes up while playing. Warranty: Yes Booked In: 21-Nov-2019 |
| Booked In: 22-Nov-2019 | To Be Assessed | 12007 / Item: Fault: Wont come out of mute. Check all. Warranty: No Booked In: 22-Nov-2019 |
| Completed | Completed | 12006 / Item: Roland SPDSXSE Drum Module Fault: Power cuts out. Warranty: No Booked In: 20-Nov-2019 |
| Completed | Completed | 12005 / Item: Line 6 HX Stomp Pedal Fault: Won't work past powering up Warranty: Yes Booked In: 22-Nov-2019 |
| Completed | Completed | 12003 / Item: JBL EON615 Speaker (Powered) x 2 Fault: No power, possible fuse. Warranty: Yes Booked In: 19-Nov-2019 |
| Completed | Completed | 12002 / Item: Korg Minilogue XD Keyboard Fault: 3 sequencer switches faulty. Warranty: No Booked In: 19-Nov-2019 |
| Booked In: 19-Nov-2019 | Parts Ordered: 27-Nov-2019 | 12001 / Item: Yamaha DTX402K Pedal Fault: Pedal not springing back as quickly. Feels like the spring underneath the foot pedal has become soft. As a result when playing faster rhythms, kick pedal is not responsive/fast enough. Warranty: Yes Booked In: 19-Nov-2019 |
| Booked In: 19-Nov-2019 | Unit On Test: 25-Nov-2019 | 12000 / Item: Marshall MG50CFX Amplifier Fault: Noise only from front input - see note. Warranty: No Booked In: 19-Nov-2019 |
| Booked In: 19-Nov-2019 | Estimate Given: 02-Dec-2019 | 11999 / Item: Bose PS1 Speaker Fault: No power to base unit. Warranty: No Booked In: 19-Nov-2019 |
| Completed | Completed | 11997 / D1433 Item: JBL 515XT Speaker (Powered) Fault: Not powering up - tried fuse. Warranty: No Booked In: 18-Nov-2019 |
| Completed | Completed | 11996 / Item: Mipro MA-707 Portable PA System Fault: Audio crackles when using Samsung tablet. Wont work on battery. Warranty: No Booked In: 18-Nov-2019 |
| Booked In: 14-Nov-2019 | Completed | 11995 / D1430 Item: JBL FBT Jolly 12ba Speaker (Powered) Fault: Powers up, stays on for about 20 seconds - then powers off. Started to smell like something way too hot. Warranty: No Booked In: 14-Nov-2019 |
| Booked In: 14-Nov-2019 | Completed | 11994 / D1431 Item: JBL 515 Speaker (Powered) Fault: Low output - about 1/2 volume of other speaker. Warranty: No Booked In: 14-Nov-2019 |
| Completed | Completed | 11993 / D1432 Item: Focusrite Scarlett 2i 2 6a 2 Audio Interface Fault: USB light not coming on. USB socket damaged. Warranty: No Booked In: 14-Nov-2019 |
| Completed | Completed | 11991 / Item: Kawai Digital Piano Fault: It's the usual problem with the internal bit of the key breaking. Paul generally replaces it from another key that is less used. It is the F key two below middle C. Warranty: No Booked In: 11-Nov-2019 |
| Booked In: 11-Nov-2019 | Parts Ordered: 22-Nov-2019 | 11990 / Item: Roland Keyboard Fault: Not working. Warranty: No Booked In: 11-Nov-2019 |
| Completed | Completed | 11989 / D1428 Item: Numark TTX Turntable Fault: Hum - 20-30dB below unity. Warranty: No Booked In: 08-Nov-2019 |
| Completed | Completed | 11988 / D1429 Item: Yamaha DTX452KPlus Drum Module Fault: Hi Hat CTL not working (not a problem with lead or pedal, already checked) Warranty: Yes Booked In: 08-Nov-2019 |
| Completed | Completed | 11987 / Item: Fault: Fender Frontman 65R Amplifier - Power issues Fender Frontman 65R Amplifier - Volume and gain control sensitive Fender Vibrolux Amp - Loose switch on back, amp crackles Hartke Bass Amp 3500 - Loose volume, not working. Warranty: No Booked In: 08-Nov-2019 |
| Completed | Completed | 11986 / Item: Fender Frontman 212R Amplifier Fault: Making weird sounds. Warranty: No Booked In: 08-Nov-2019 |
| Completed | Completed | 11984 / Item: TC Electronic RH450 Bass Amp Fault: Not working. Warranty: No Booked In: 06-Nov-2019 |
| Completed | Completed | 11983 / D1427 Item: Soundcraft Ui24R Mixer Fault: USB not recognised Warranty: No Booked In: 06-Nov-2019 |
| Completed | Completed | 11982 / D1426 Item: KV2 EX2.2 Sub Woofer Fault: No power to unit. Warranty: No Booked In: 06-Nov-2019 |
| Completed | Completed | 11981 / Item: Roland FP80 Keyboard Fault: Requires cleaning. Warranty: No Booked In: 07-Nov-2019 |
| Completed | Completed | 11980 / Item: Behringer UMX610 Keyboard Fault: Some keys dont work. Warranty: No Booked In: 05-Nov-2019 |
| Completed | Completed | 11977 / 4682 Item: Mackie Pro12FX Powered Mixer Fault: When turns out lights just flash repeatedly like something is seriously wrong Warranty: No Booked In: 04-Nov-2019 |
| Completed | Completed | 11976 / D1425 Item: Yamaha DBR12 Speaker Fault: No low end driver output. Warranty: Yes Booked In: 04-Nov-2019 |
| Completed | Completed | 11975 / D1424 Item: AKG WMS40 Wireless Microphone Fault: Powers up, but no sound. Warranty: Yes Booked In: 04-Nov-2019 |
| Completed | Completed | 11974 / Item: Yamaha CVP307 Digital Piano Fault: No output on headphone jack. Warranty: No Booked In: 04-Nov-2019 |
| Completed | Completed | 11970 / Item: Leslie 147 Speaker Fault: Horn crackles. Check over. Warranty: No Booked In: 30-Oct-2019 |
| Completed | To Be Sent Back To Manufacturer: 22-Nov-2019 | 11969 / Item: Arturia Minibrute 2 Synth Keyboard Fault: Second E Key is dead. No sound and no midi signal. Warranty: No Booked In: 30-Oct-2019 |
| Completed | Completed | 11968 / D1420 Item: Soundcraft Signature 10 Mixer Fault: Red wine spilt in unit. Warranty: No Booked In: 30-Oct-2019 |
| Completed | Completed | 11967 / D1418 Item: FBT Max X 5A Speaker (Powered) Fault: Unit not powering up. Warranty: No Booked In: 30-Oct-2019 |
| Completed | Completed | 11966 / D1423 Item: Yamaha DGX640 Keyboard Fault: Sound muffled. Headphone no output. Speakers no output. Warranty: No Booked In: 30-Oct-2019 |
| Completed | Completed | 11965 / D1422 Item: Korg SP200 Keyboard Fault: Power socket loose. Output jack loose inside (got knocked) - check second one. Warranty: No Booked In: 30-Oct-2019 |
| Completed | Completed | 11964 / Item: Kawai ES7 Keyboard Fault: Loud humming sound when turned on and warming up. Also audible through headphones. Warranty: No Booked In: 29-Oct-2019 |
| Completed | Completed | 11963 / Item: Ensonic KT76 Keyboard Fault: Battery needs to be replaced. Needs back asap. Warranty: No Booked In: 29-Oct-2019 |
| Completed | Completed | 11962 / Item: Kawai K-300 ATX3 Digital Piano Fault: One note not playing in digital mode. Warranty: No Booked In: 28-Oct-2019 |
| Booked In: 25-Oct-2019 | Estimate Given: 18-Nov-2019 | 11961 / Item: RCF 712A Speaker (Powered) Fault: No power to unit. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11960 / Item: JBL EON615 Speaker (Powered) Fault: DOA, no power to unit. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11959 / Item: Behringer Eurolive 215D Speaker Fault: Missing mid and low range. Could be blown. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11958 / D1412 Item: Yamaha P45 Digital Piano Fault: Power connection/socket broken and fallen back into piano. Touch response does not work. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11957 / D1413 Item: Technics KN7000 Keyboard Fault: Powers of suddenly (during performance). Intermittent. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11956 / D1416 Item: Proel Flash12A Speaker (Powered) Fault: No audio - loud popping noise with signal. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11955 / D1415 Item: JBL PRX800x2 Speaker Fault: 1 of the drivers may be faulty. General service. Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11954 / D1417 Item: P Audio 200FA Speaker (Powered) Fault: Not working used to work with microphone as a PA system (to address audience 20-100 people so test microphone Warranty: No Booked In: 25-Oct-2019 |
| Completed | Completed | 11950 / Item: Yamaha CVP301 Digital Piano Fault: Sustain pedal has stopped working Warranty: No Booked In: 21-Oct-2019 |
| Completed | Completed | 11949 / Item: Boss Multiple Units Fault: Boss DD-3 - Not working Jim James Line 6 Warranty: No Booked In: 24-Oct-2019 |
| Completed | Completed | 11948 / Item: Yamaha DGX640 Keyboard Fault: No sound Warranty: No Booked In: 23-Oct-2019 |
| Completed | Completed | 11946 / Item: Korg TR Workstation Keyboard Fault: C001 on Program comes up as something else. Check power supply connections. Warranty: No Booked In: 22-Oct-2019 |
| Completed | Completed | 11943 / Item: Kawai KDP110 Digital Piano Fault: Key not working Warranty: No Booked In: 19-Oct-2019 |
| Completed | Completed | 11937 / Item: Crown Amp Amplifier Fault: Not working Warranty: No Booked In: 18-Oct-2019 |
| Completed | Completed | 11936 / Item: Kurzweil SP-4-7 Keyboard Fault: Pitch changing (wheel). Warranty: No Booked In: 18-Oct-2019 |
| Completed | Completed | 11935 / Item: Kawai CL35 Digital Piano Fault: One black key has dropped down Warranty: No Booked In: 18-Oct-2019 |
| Completed | Completed | 11934 / 12907D Item: Kawai CN37 Digital Piano Fault: Some - keys don't play - cannot play usb stick songs Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11933 / Item: Kawai KDP90 Digital Piano Fault: Key not coming up. Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11932 / Item: Kawai CN37 Digital Piano Fault: Some keys (we have noticed middle F, G and A) are not sounding at times (can easily shown to fail but striking the key multiple times - not sure if attack rate related) Warranty: No Booked In: 17-Oct-2019 |
| Booked In: 17-Oct-2019 | Completed | 11931 / Item: Fault: Tascam CDRW700 - Tray does not open DJ Mixer EXP Technology - has not been used for 20 years. Had it running for 5 days. Then the volume started to randomly change gain and became very thin sound with PSU Dual CD Player American DJ Audio DCD-Pro200 - has not been used for 20 years. Trays do not open. Body of controller needs to be reconnected so buttons on left hand side accessable. Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11930 / D1409 Item: Casio CTK601 Keyboard Fault: Suspected faulty on/off switch. New power supply. Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11929 / Item: Rane 62 Mixer Fault: No fault given Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11928 / D1408 Item: Mipro MA707 Amplifier Fault: Not turning on. Tried new batteries in unit. Still no power. Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11927 / D1410 Item: HK VX2400 Amplifier Fault: Overheats, goes into protection mode, then goes full blast straight away. Warranty: No Booked In: 17-Oct-2019 |
| Completed | Completed | 11926 / Item: Roland JV80 Keyboard Fault: Stopped powering up. Warranty: No Booked In: 16-Oct-2019 |
| Completed | Completed | 11925 / Item: 2 x LEDGEN GC6 Scoreboard Controller x 2 Fault: 2 x LEDGEN Score board controllers not working. Warranty: No Booked In: 22-Aug-2019 |
| Completed | Completed | 11924 / Item: Behringer LX210 Guitar Amplifier Fault: Input & Encoder No more than $100 Warranty: No Booked In: 15-Oct-2019 |
| Completed | Completed | 11923 / Item: Korg Triton Le Keyboard Fault: No Sound Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11922 / Item: Roland BK-5 Keyboard Fault: No sound coming out. Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11921 / Item: Mackie SRM450 Speaker (Powered) Fault: Wont power on. Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11920 / D1404 Item: KV ES10 Speaker Fault: Crackly distortion Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11919 / D1403 Item: RCF Art-710A Speaker (Powered) Fault: Not turning on. Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11918 / Item: JBL EON612 Speaker (Powered) Fault: Speaker stopped working. Warranty: Y Booked In: 14-Oct-2019 |
| Booked In: 14-Oct-2019 | Estimate Given: 24-Oct-2019 | 11917 / D1405 Item: Wurlitzer Speaker Fault: No sound Warranty: N Booked In: 14-Oct-2019 |
| Completed | Completed | 11916 / Item: Fault: Roland HP-3 Digital Piano Serial ZS01403 - A cluster of keys not working when other keys are played. Keyboard Lab (24 x Roland SK-50 keyboards) - Check and Service as needed. Hartke HS-1200 Bass Amp - No power. Roland DP-8 Pedal - Not working Stagepas 400i - Speakers sound dull Warranty: N Booked In: 02-Oct-2019 |
| Completed | Completed | 11915 / Item: Korg C-55 Digital Piano Fault: Sound fades out. Warranty: N Booked In: 11-Oct-2019 |
| Booked In: 11-Oct-2019 | Parts no longer available - to be returned unrepaired - 18-Dec-2019 | 11914 / Item: Technics PX-71 Digital Piano Fault: Can only play a couple of keys at one time. Warranty: N Booked In: 11-Oct-2019 |
| Completed | Completed | 11913 / Item: Tascam 2488mkII Mixer Fault: Buttons giving issues (Control side). Comes up with error. Warranty: N Booked In: 10-Oct-2019 |
| Completed | Completed | 11910 / D1402 Item: Yamaha MG20XU Mixer Fault: Only working on one side. Warranty: Y Booked In: 08-Oct-2019 |
| Completed | Completed | 11909 / D1401 Item: Roland CD-2e SD CD Recorder Fault: Wont accept CD. Warranty: N Booked In: 08-Oct-2019 |
| Completed | Completed | 11908 / Item: Casio CTK3500 Keyboard Fault: Does not work. Warranty: Y Booked In: 04-Oct-2019 |
| Completed | Completed | 11907 / Item: Adam A7 Speaker (Powered) Fault: Speaker fell. Now doesn’t sound right. Warranty: N Booked In: 08-Oct-2019 |
| Completed | Completed | 11906 / Item: Yamaha P155 Digital Piano Fault: Piano has been dropped causing damage to some keys. In the lower register a group of keys are stiff and don’t return to their position, and the very last key is sitting proud and won’t depress Warranty: N Booked In: 01-Oct-2019 |
| Completed | Completed | 11905 / Item: Yamaha EMX-5016C Powered Mixer Fault: Desk causing pops and crackles in speakers. Warranty: N Booked In: 03-Oct-2019 |
| Completed | Completed | 11904 / Item: Fault: Audio Technica Headphones - HEadphone lead connection faulty. Replaced with removable lead if possible. Sony Stereo Headphones - Clip holding one ear piece broken Warranty: N Booked In: 03-Oct-2019 |
| Completed | Completed | 11903 / Item: Yamaha P105B Digital Piano Fault: Keys power on, but no speaker output. Reset didnt seem to help. Warranty: N Booked In: 03-Oct-2019 |
| Completed | Completed | 11902 / Item: Yamaha P35B Keyboard Fault: Several keys faulty. Warranty: N Booked In: 02-Oct-2019 |
| Completed | Completed | 11901 / Item: Laney KB120 Amplifier Fault: Loud Hum. Warranty: N Booked In: 02-Oct-2019 |
| Completed | Completed | 11900 / Item: Fault: Casio CTK50 Keyboard - Repair as needed Casio CTK330 Keyboard - Broken Keys Yamaha NP-31 Digital Piano - Broken Key 5 x Guitars - Repair as needed Warranty: N Booked In: 25-Sep-2019 |
| Completed | Completed | 11899 / Item: JBL EON615 Speaker (Powered) Fault: Fuzzy woofer. HF ok? Warranty: N Booked In: 27-Sep-2019 |
| Completed | Completed | 11898 / Item: Yamaha MT120 Multitrack Fault: Play function not working. Please check for any other worn parts. Test stereo and 4-track functionality. Warranty: N Booked In: 27-Sep-2019 |
| Completed | Completed | 11897 / Item: Yamaha P5000S Amplifier Fault: Channel A is faulty. Sometimes it crackles or else it doesnt work at all. Warranty: N Booked In: 27-Sep-2019 |
| Completed | Completed | 11895 / Item: Yamaha P-45 Digital Piano Fault: No sound. Light comes on. Warranty: N Booked In: 27-Sep-2019 |
| Completed | Completed | 11894 / Item: Yamaha CSP170PE Digital Piano Fault: There is an unsettling buzz on the G above middle C on a CSP170. Customer not available until after the 4th October. Warranty: N Booked In: 27-Sep-2019 |
| Completed | Completed | 11893 / Item: Fault: Fender 65R Guitar Amp : Please ask, What is the fault? Laney CXP-112 Powered Speaker : Broken plug stuck in input jack. Still At School:Checked and tested each unit to provide estimate Alto PS-4HA Powered Speaker : Needs input (broken latch) replaced: approx $95 Kawai ES-7 Digital Piano : Has a broken power socket (is still working currently). Replace socket plus clean and service approx $145 Roland RP201 Digital Piano : Tested Ok at the time of checking. Stand needs tightening. Could do with clean and service approx $135 Yamaha CLP-152S Digital Piano : Tested Ok at the time of checking. Could do with clean and service including rubber contact strip which is worn/split and will need replacing in the near future. Approx $190 Korg C-303 Digital Piano : Tested Ok at the time of checking. Could do with clean and service including rubber contact strip which is worn and will need replacing in the near future (Same as Yamaha ) . Approx $190 Roland HP-236 Digital Piano : This piano has more broken key hammers. Needs 5 broken and 12 badly cracked hammers to keep it going for now. Eventually all hammers will need replacing (16 have been replaced so far in previous years.To do the 17 needed hammers to keep it going is approx $245 To do all the remaining hammers and the main felt $675 Warranty: N Booked In: 26-Sep-2019 |
| Completed | Completed | 11891 / Item: Sennheiser XS wireless Microphone Fault: Mic was dropped by a student and didn’t work immediately after but the next day when turned on, it worked again for a few lessons. It is no longer working. Warranty: N Booked In: 24-Sep-2019 |
| Completed | Completed | 11890 / Item: Nord Stage 2 Keyboard Fault: Borken "A" 3 octaves above middle C Warranty: N Booked In: 19-Sep-2019 |
| Completed | Completed | 11888 / Item: Fault: Marshall AR-AM4-BG Amplifier - broken channel switch Australian Monitor XRS8P Powered Speaker - Low audio output Australian Monitor XRS8P Powered Speaker - Does not turn on Warranty: N Booked In: 20-Sep-2019 |
| Completed | Completed | 11887 / Item: Yamaha Subwoofer Speaker Fault: No fault given. Warranty: N Booked In: 20-Sep-2019 |
| Booked In: 20-Sept-2019 | Parts On Back Order eta 5-6 weeks: 30-Sept-2019 | 11886 / Item: Boss KTN-100 Guitar Amplifier Fault: No fault given. Warranty: Y Booked In: 20-Sep-2019 |
| Completed | Completed | 11884 / Item: Roland RD2000 Keyboard Fault: Sticking keys. SA # is 1480 Warranty: N Booked In: 19-Sep-2019 |
| Completed | Completed | 11881 / Item: Fault: Yamaha Speaker - Blown woofer Shure Microphone - no fault given Box of assorted items - no faults given Warranty: N Booked In: 24-Sep-2019 |
| Completed | Completed | 11879 / Item: Fault: Bigfoot Stompbox Pedal : Intermittent sound. Yamaha MG166CX : No power. Channel 3,4 and 15,16 noisy. Service. Warranty: N Booked In: 23-Sep-2019 |
| Completed | Completed | 11878 / Item: Fault: Kustom KBA100 Bass Amplifier : Stopped working. Needed urgently Behringer Bass Amp BX3000T : Stopped working. Needed urgently. Warranty: N Booked In: 17-Sep-2019 |
| Completed | Completed | 11876 / Item: Roland FP10 Digital Piano Fault: Black notes rattling. Warranty: N Booked In: 13-Sep-2019 |
| Completed | Completed | 11873 / Item: Ear Trumpet Labs Louise Microphone Fault: Cuts out. Warranty: N Booked In: 13-Sep-2019 |
| Completed | Completed | 11872 / Item: Fault: Installation Warranty: N Booked In: 02-Sep-2019 |
| Completed | Completed | 11869 / Item: Roland Juno-G Keyboard Fault: Display faulty. Only half works and intermittent Warranty: N Booked In: 23-Aug-2019 |
| Completed | Completed | 11868 / Item: Roland FP-90-BK Keyboard Fault: No power. Warranty: Y Booked In: 28-Aug-2019 |
| Completed | Completed | 11867 / Item: Mackie ProFX12V2 Effects Fault: Mute lights don't work. Warranty: Y Booked In: 04-Sep-2019 |
| Completed | Completed | 11865 / Item: JBL MSC1 Monitor Fault: Made strange sound when plugged in wrong polarity p/s. Warranty: N Booked In: 03-Sep-2019 |
| Completed | Completed | 11863 / Item: Crown XLS2500 Amplifier Fault: Not working. Warranty: N Booked In: 03-Sep-2019 |
| Completed | Completed | 11854 / Item: Mackie SRM150 Speaker (Powered) Fault: Intermittent sound. Warranty: N Booked In: 30-Aug-2019 |
| Completed | Completed | 11850 / Item: Soundcraft Ui24R Mixer Fault: No USB ports work. May damage USB. Warranty: N Booked In: 26-Aug-2019 |
| Completed | Completed | 11849 / Item: 3 x Audio Cables TRS Audio Cabling Fault: 3 cables require shortening. Warranty: N Booked In: 26-Aug-2019 |
| Completed | Completed | 11845 / Item: Korg Prologue 8 Keyboard Fault: Unit no longer powers on. Tried multiple IEC's. Warranty: Y Booked In: 21-Aug-2019 |
| Completed | Completed | 11844 / Item: JBL LSR310 Speaker (Powered) Fault: No power to unit. DOA. Warranty: Y Booked In: 21-Aug-2019 |
| Completed | Completed | 11842 / Item: Korg Krome61 Keyboard Fault: Not booting up. Faulty SD Card? Warranty: Y Booked In: 21-Aug-2019 |
| Completed | Completed | 11833 / Item: Fault: Casio WK3800 Keyboard - Power issues Casio CDP100 - Several keys dropped down. Casio CTK551 - Several keys not working properly Warranty: N Booked In: 01-Aug-2019 |
| Completed | Completed | 11831 / Item: Yamaha P70 Digital Piano Fault: Keyboard is buzzing when you play it, also sounds like it 'echos Warranty: N Booked In: 16-Aug-2019 |
| Completed | Completed | 11829 / Item: Yamaha S-08 Digital Piano Fault: Several keys faulty. Warranty: N Booked In: 19-Aug-2019 |
| Completed | Completed | 11819 / Item: Roland GP607 Digital Piano Fault: Muted sound from several keys Warranty: Y Booked In: 13-Aug-2019 |
| Completed | Completed | 11810 / Item: Yamaha MGP24X Mixer Fault: Lots of channels not working or noisy (7,13,14,15,16). See note on case. Warranty: N Booked In: 30-Jul-2019 |
| Completed | Completed | 11804 / Item: Behringer Xenyx22FX Mixer Fault: Powers on, but nothing works. Warranty: N Booked In: 25-Jul-2019 |
| Booked In: 10-Jul-2019 | Waiting on Service Information: 19-Aug-2019 | 11796 / Item: Mini Moog Voyager Keyboard Fault: No SoundParameters change without input (mostly presets, volume and filter) Warranty: N Booked In: 10-Jul-2019 |
| Completed | Completed | 11791 / D1321 Item: Behringer B112W Speaker (Powered) Fault: No sound. Intermittent. Warranty: N Booked In: 20-Jul-2019 |
| Completed | Completed | 11786 / Item: 3 x JBL 2 x 315 1 x 518S 3 x Speaker (Powered) Fault: All no Sound. Warranty: N Booked In: 18-Jul-2019 |
| Completed | Completed | 11779 / Item: Boss RC505 Loop Station Fault: Unit powers up, but display has visible pixel damage. Warranty: N Booked In: 15-Jul-2019 |
| Completed | Completed | 11774 / Item: 2 x Lab Gruppen 2 x FP-6400 Amplifier Fault: See notes on units. Warranty: N Booked In: 16-Jul-2019 |
| Completed | Completed | 11772 / Item: Allen & Heath ZED 16FX Mixer Fault: Cracks and pops when turned on. Warranty: N Booked In: 15-Jul-2019 |
| Completed | Completed | 11767 / D1310 Item: Roland E Piano Accordian Piano Accordian Fault: Intermittent B note failure Warranty: N Booked In: 05-Jul-2019 |
| Completed | Completed | 11764 / Item: 2 x Adam 2 x A7X Speaker (Powered) Fault: Intermittent wont turn on. Top end doesn't sound right on dented HF driver. Warranty: N Booked In: 12-Jul-2019 |
| Completed | Completed | 11740 / D1304 Item: Fitness Audio NQA-5-PT Headset Mic Fault: Cutting in/out crackles at belt end. Warranty: N Booked In: 26-Jun-2019 |
| Completed | Completed | 11737 / D1051 Item: Behringer EWP2500 Amplifier Fault: Overheating Warranty: N Booked In: 21-Jun-2019 |
| Completed | Completed | 11736 / D1098 Item: Alesis Multimix 16 Mixer Fault: Will not power up. Warranty: N Booked In: 21-Jun-2019 |
| Completed | Completed | 11713 / D1249 Item: Stage Musician TS60 Guitar Amplifier Fault: Very noisy. 240V plug rattling. Thinks the power cord is the main problem. Warranty: N Booked In: 11-Jun-2019 |
| Completed | Completed | 11689 / Item: Roland DJ202 DJ Controller Fault: Dysfunctional USB port SA1828 Warranty: Y Booked In: 16-May-2019 |
| Completed | Completed | 11688 / Item: Roland TD50 Drum Module Fault: Dysfunctional USB port SA 1334 Warranty: Y Booked In: 17-May-2019 |
| Completed | Completed | 11685 / Item: Yamaha Disklavier C5X ENPRO Digital Piano Fault: Unit can't find router. Piano stopped working. Warranty: N Booked In: 20-May-2019 |
| Completed | Completed | 11667 / Item: Roland RC-300 Pedal (Effects) Fault: 2nd channel green LED not working SA#1302 Warranty: N Booked In: 06-May-2019 |
| Completed | Completed | 11660 / Item: Roland BA330 Amplifier Fault: Ch 1 mic input noisy. Warranty: N Booked In: 02-May-2019 |
| Completed | Completed | 11658 / Item: Studiologic Numa Stage Keyboard Fault: Fails to boot up - intermittently Warranty: N Booked In: 29-Apr-2019 |
| Booked In: 30-Apr-2019 | Parts Ordered: 28-Oct-2019 | 11652 / Item: Fault: Twin Fade : Not working. Several burnt components. 4PAK-D Serial 1120026909 : Check faders under load. Test for extended time. 4PAK-D Serial 1120027018 : Fader Cross talk. Test for extended time. Warranty: N Booked In: 30-Apr-2019 |
| Completed | Completed | 11636 / Item: Fault: Yamaha MSR400 - No tweeter. Ultra loud feedback event. Event TR Monitor speaker -Farting woofer. 3ft drop onto carpet. Warranty: N Booked In: 10-Apr-2019 |
| Booked In: 13-Mar-2019 | Waiting For Customer Information: 17-Oct-2019 | 11627 / Item: Presonus AR16 Fault: Effects not working. SD Player not working Warranty: N Booked In: 13-Mar-2019 |
| Completed | Completed | 11570 / Item: Line 6 x 2 Line 6 Guitar x 2 Fault: Guitar (Black Bag) 8 pin socket faulty. Guitar (Grey Bag) Switch faulty. Warranty: N Booked In: 22-Feb-2019 |
| Completed | 17-Oct-2019 | 11529 / Item: Korg Minilogue Synthesiser Fault: Output has noise spikes intermittently. Can be seen on screen of synth. Warranty: N Booked In: 25-Jan-2019 |
| Completed | 21-Oct-2019 | 11528 / Item: Korg Minilogue Synthesiser Fault: VCO 2 not working correctly. Warranty: N Booked In: 25-Jan-2019 |
| Completed | Completed | 11526 / Item: Yamaha CLP-120 Digital Piano Fault: Pedals don't seem to work anymore, and above all some piano keys stay blocked in a bottom position when playing....making it impossible to play. Warranty: N Booked In: 24-Jan-2019 |
| Completed | Completed | 11501 / D1127 Item: JBL EON 515XT Speaker Fault: Not powering up. Warranty: N Booked In: 19-Sep-2019 |
| Completed | Completed | 11493 / D1131 Item: Mackie Thump TH-15A Speaker Fault: Intermittent power. No audio. Warranty: N Booked In: 14-Jan-2019 |
| Completed | Completed | 11483 / D1129 Item: Sennheiser Prof Power MD431 Microphone Fault: Dropped, capsule may be disconnected. Warranty: N Booked In: 08-Jan-2019 |
| Completed | Completed | 11481 / Item: Sound Art PWA-65-D Portable PA System Fault: Mics not working. Warranty: N Booked In: 17-Dec-2018 |
| Completed | Completed | 11475 / Item: Roland AX-Edge-W Keyboard Fault: No power - not working. Warranty: N Booked In: 10-Dec-2018 |
| Completed | Completed | 11472 / Item: Roland PDX-8 Dual Trigger Pad Fault: The fault is a cut short trigger - the drum does not ring. Warranty: N Booked In: 12-Dec-2018 |
| Completed | Completed | 11471 / Item: Roland RD-150 Digital Piano Fault: Piano damaged. 2 Keys broken (C & D key in the middle). Warranty: N Booked In: 15-Nov-2018 |
| Completed | Completed | 11445 / D1114 Item: Amplifier Fault: Yamaha EMX640 Mixer - Check over. Speaker - Horn damaged Warranty: N Booked In: 24-Nov-2018 |
| Completed | Completed | 11340 / Item: Soundking AA400J Amplifier Fault: Intermittent no sound. Warranty: No Booked In: 12-Sep-2018 |
| Completed | Completed | 11288 / Item: Fault: Warranty: No Booked In: 22-Aug-2018 |
| Completed | Completed | 11277 / Item: Korg B1 Keyboard Fault: Cat urine inside keyboard Warranty: No Booked In: 30-Jul-2018 |
| Completed | Completed | 11272 / D1066 Item: QSC Speaker (Powered) Fault: Limiter tripping and cutting power Warranty: N Booked In: 02-Aug-2018 |
| Completed | Completed | 11224 / D1052 Item: Ensonic SQ1 Keyboard Fault: Replace main internal battery. Check upper faulty notes. Warranty: No Booked In: 06-Jul-2018 |
| Completed | Completed | 11167 / Item: Roland Juno D Keyboard Fault: Some Keys not working. Warranty: No Booked In: 26-May-2018 |
| Completed | Completed | 10970 / Item: HK Linear 3 112XA Speaker Fault: When speaker is set on 'Line' for monitor use, the red error light appears when in use essentially shutting down the gain, as if overloaded. I have not overloaded it at all, but cannot get any decent volume/gain out of it on the 'Line' setting. Set on 'Mic' the gain is too hot and not recommended for monitor use. The red error light still appears regardless. I am hoping that there is indeed a fault here, as the red light always appears, otherwise, if there is nothing wrong with this speaker then it has no power what so ever on the line setting! Warranty: No Booked In: 20-Feb-2018 |
| Completed | Completed | 10932 / Item: Fault: Roland SD35 - Mono out DigiTech Vocoda - Midi in socket. Warranty: No Booked In: 29-Jan-2018 |
| Completed | Completed | 10821 / Item: Roland GP607 Digital Piano Fault: Pedal not working. Warranty: No Booked In: 15-Nov-2017 |
| Completed | Completed | 10804 / Item: Push Ableton Controller Fault: On/Off Switch faulty. Warranty: No Booked In: 03-Nov-2017 |
| Completed | Completed | 10788 / Item: Fault: Faulty guitars Warranty: No Booked In: 27-Oct-2017 |
| Completed | Completed | 10773 / Item: Yamaha S-90ES Digital Piano Fault: C above middle C sticking. Clean and service. Warranty: No Booked In: 23-Oct-2017 |
| Completed | Completed | 10760 / Item: Yamaha CLP625 Digital Piano Fault: Sticking key Warranty: No Booked In: 17-Oct-2017 |
| Completed | Completed | 10668 / Item: Yamaha P-85 Digital Piano Fault: The unit will not turn on. Power sources have been cross checked at Winston music Lots of screws missing form bottom cover. Warranty: No Booked In: 03-Aug-2017 |
| Completed | Completed | 10633 / Item: Fault: Bass Guitar - knobs pushed in and board is cracked. Elec Guitars - need new inputs. Warranty: No Booked In: 05-Jul-2017 |
| Completed | Completed | 10632 / Item: Sennheiser E845s Microphone Fault: Switch Broken. Warranty: No Booked In: 04-Jul-2017 |
| Completed | Completed | 10482 / Item: Presonus StudioLive 24.4.2AI Mixer Fault: Channel 19 noisy. No response from Link Audio Have returned unit to Presonus Warranty: No Booked In: 29-Mar-2017 |
| Completed | Completed | 10457 / Item: Casio CTK551 Keyboard Fault: Power connection and sustain pedal. Not connecting properly - suspects PCB solder issue. Go ahead if under $100 if not call customer. Warranty: No Booked In: 20-Mar-2017 |
| Completed | Completed | 10434 / Item: Line Six LT 2 Stage Source Speaker (Powered) Fault: Power cuts out, even after few minutes and no output source. Warranty: No Booked In: 24-Feb-2017 |
| Completed | Completed | 10391 / Item: Kawai CS-9 Digital Piano Fault: Piano struck by lightning Warranty: No Booked In: 01-Feb-2017 |
| Completed | Completed | 10284 / Item: Yamaha MG06X Mixer Fault: Channel 1 does not work. Warranty: No Booked In: 22-Nov-2016 |
| Completed | Completed | 10239 / Item: Vox Dynamic Looper Pedal Fault: White noise on affected ouput when guitar is plugged in. See note. the pedal is not that old, but it seems to have some bad 'digital noise' at the output stage. I may be wrong in my description, but it's a harsh, white noise type sound that is present in the effect when it comes out. I have no idea what could cause it. My initial thought was that because I had lost the power supply in a house move, the replacement power supply was causing the noise. This was suggested by an electronics shop. Hence, I purchased a new power supply from Derringers, but the noise is still there. I really just wanted to know if it was fixable, and what the cost would be. If it's hundred's of dollars, it's probably not worth it. But I'm keen to know. Warranty: No Booked In: 17-Oct-2016 |
| Completed | Completed | 10218 / Item: Yamaha P45B Digital Piano Fault: Random ticking when playing. Customer thinks something may be inside the keyboard. Also occurs sometimes when keyboard is turned off. Warranty: No Booked In: 26-Sep-2016 |
| Completed | Completed | 10174 / Item: Ashdown Mag 300 Guitar Amplifier Fault: EQ switch in/out faulty. Warranty: No Booked In: 09-Aug-2016 |
| Completed | Completed | 10148 / Item: Steinberg UR242 Audio Interface Fault: Audio outputs/inputs cutting in/out/distorting. Audio midi not synced. Warranty: No Booked In: 15-Jul-2016 |
| Completed | Completed | 10129 / Item: Roland Cube 30x Amplifier Fault: Input jack faulty. Warranty: No Booked In: 07-Jul-2016 |
| Completed | Completed | 10105 / Item: Roland HP-2900 Digital Piano Fault: No Sound. Warranty: No Booked In: 21-Jun-2016 |
| Completed | Completed | 10092 / Item: Allen & Heath ZED60-10FX Mixer Fault: Fragmented signal. Seems to get quieter before it cuts out. So far it has happened on channel 1 & 3 Warranty: No Booked In: 31-May-2016 |
| Completed | Completed | 10077 / Item: Behringer B2030A Speaker (Powered) Fault: No Sound. Warranty: No Booked In: 25-May-2016 |
| Completed | Completed | 10023 / Item: PreSonus ADL600 Pre Amplifier Fault: Not working. Ask Nick. Warranty: No Booked In: 19-Apr-2016 |
| Completed | Completed | 10090 / Item: Yamaha CLP-120 Digital Piano Fault: No Sound from keyboard Warranty: No Booked In: 01-Jun-2016 |
| Completed | Completed | 10055 / Item: AKG HT40 Microphone Fault: Needs resolder. ***SR40 Receiver and power pack provided by Derringers*** Warranty: No Booked In: 16-May-2016 |
| Completed | Completed | 10024 / Item: Ashton na Guitar Fault: Intermittent cuts out, volume drops etc. Warranty: No Booked In: 17-May-2016 |
| Completed | Completed | 10085 / Item: Yamaha Desk EMX-5000-20 Hall PA System Fault: Hall PA system not working. Warranty: No Booked In: 27-May-2016 |
For more information on our Service Rates and Conditions Of Service, please go to
http://www.soundcheckelectronics.com.au/service-rates/
Whilst we endeavour to get units repaired in a timely manner, due to reliance on manufacturers for information and parts this is not always easy.
Sound Check Electronics will attempt to keep customers informed of the progress of repairs.
However, as this is not always possible, customer’s are encouraged to email info@soundcheckelectronics.com.au for a status update on units that we have had for longer than 2 weeks.
The repair of your goods may result in the loss of any user-generated data. Please ensure you have made a copy of any data saved on your goods.
Sound Check Electronics will not be responsible for any data loss or for restoring any lost data.
Units that cannot be repaired due to spare part unavailability, manufacturer problems/policies, or uneconomical repair requirements are to be picked up by the customer within
30 days, or permission given to Sound Check Electronics to dispose of in an environmentally sound manner.
Units that are not collected and paid for within 30 days of Sound Check Electronics informing the customer will incur an ongoing storage fee.