Sound Check Electronics repair time is around 3-4 weeks from the time your unit is booked in.
We have had a couple of issues with the website and some Status Updates were deleted. If you can’t find your unit below, please text me on 0418 825 945 and I will provide you an update (and input the information onto the website)
This time can be longer if parts are needed or during busy periods, but we will endeavor to keep you updated on this.
Express Service is available upon request. Additional fee applies.
PLEASE NOTE
If the cost of the repair is less than $220 we will go ahead with the repair.
If it looks like exceeding $220 we will send you an estimate (excludes additional express fee)
A diagnostic fee of $65 will be charged if an estimation is given but the customer does not wish to proceed with the repair.
Estimates are unable to be given for mixing desks of 12 channels or more
The minimum fee of $65 will be charged if an item is booked in under warranty conditions is deemed not to be faulty.
The minimum fee of $65 will be charged if an item does not fault in our workshop.
Once repaired we will contact you to let you know the cost of the repair and when it will be available to be picked up.
For more information about our service rates and conditions of service, please go here:
CURRENT REPAIRS
Last Updated: Tuesdat 22-June 5.15pm
| Job Number | Details | Status | Date Repair Last Modified |
|---|---|---|---|
| 12782 / | Item: Marshall MG3DDFX Speaker Fault: No fault given Warranty: No Booked In: 01-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12781 / D1728 | Item: Pioneer DDJ400 DJ Controller Fault: Headphone slot no longer working Warranty: No Booked In: 22-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12780 / | Item: JBL EON One Speaker (Powered) Fault: Battery failing to charge. Possible amp issue. Warranty: Yes Booked In: 03-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12779 / | Item: Yamaha DTX450K Drum Module Fault: Module will not power on. Customer was performing a routine firmware update via the iOS app and it failed (which happened a lot). After selecting "Retry Update" it froze and bricked the module. Power supply works. Tried to restore it using the troubleshooting methods in the manual and managed to get the 1-10 lights to turn on for a moment. But then they turned off and nothing. Warranty: No Booked In: 17-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12778 / D1720 | Item: Yamaha YDT530 Keyboard Fault: Octaves are not working. Black and white, left side. Warranty: No Booked In: 22-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12777 / | Item: Yamaha Stagepas Portable PA System Fault: Appears on of the speakers in J curve array has a slight crackle and distortion at high frequency. Vocal muffles at a certain frequency. Warranty: Yes Booked In: 16-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12776 / D1726 | Item: Yamaha PSR S950 Keyboard Fault: Dosent complete boot up Warranty: No Booked In: 16-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12775 / D1721 | Item: Blue Bluebird SL Mic Fault: Mic was dropped and damaged. Warranty: No Booked In: 09-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12774 / | Item: Roland SPDSX Drum Module Fault: Buttons are not working. (exit button dosent) Also to turn on you need to smack the bottom left pad and it turns on. Warranty: No Booked In: 17-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12773 / D1723 | Item: Yamaha P45 Keyboard Fault: Unit now has less treble/darker sound (compared to stock P45) and crackles in right hand speaker when playing lower notes/higher velocities. Warranty: Yes Booked In: 11-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12772 / D1722 | Item: Yamaha P70 Keyboard Fault: No fault given Warranty: No Booked In: 14-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12771 / | Item: JBL EON 615 Speaker (Powered) Fault: Not powering up. Warranty: Yes Booked In: 22-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12770 / | Item: Mipro MA707 Portable PA System Fault: Assess if wired mic input works. Excessive hiss through wired XLR input. Warranty: No Booked In: 22-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12769 / D1727 | Item: TC Helicon Play Acoustic FX Module Fault: Selection knob not functioning. Warranty: No Booked In: 22-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12768 / D1724 | Item: Boss RV500 Reverb Pedal Fault: Boot up issue/software Warranty: No Booked In: 16-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12767 / | Item: Gallien Krueger 700RB Guitar Amplifier Fault: Needs Attention Warranty: No Booked In: 16-Jun-2021 | To Be Assessed | 17-June-2021 |
| 12765 / | Item: 2 x Behringer 2 x B115 Speaker (Powered) Fault: Both have no power. Check to see if bluetooth can be powered from speaker. Warranty: No Booked In: 11-Jun-2021 | To Be Assessed | 11-June-2021 |
| 12764 / | Item: Yamaha Tyros Keyboard Fault: Lowest Octave keys intermittent. Speaker distorted. Warranty: No Booked In: 11-Jun-2021 | To Be Assessed | 15-June-2021 |
| 12762 / | Item: Casio MA-201 Keyboard Fault: Key faulty. Warranty: No Booked In: 08-Jun-2021 | To Be Assessed | 08-June-2021 |
| 12760 / | Item: Nord Stage 2 EX Keyboard Fault: Key not working (A flat) Warranty: No Booked In: 07-Jun-2021 | To Be Assessed | 07-June-2021 |
| 12754 / | Item: Mackie TH-15A Speaker (Powered) Fault: Overloaded and then distorted. Warranty: No Booked In: 03-Jun-2021 | To Be Assessed | 22-June-2021 |
| 12753 / | Item: Omnitronic DD-3250 Turntable Fault: Missing bolt. Other unit Technics 1200Mk2 needs pitch control. Warranty: No Booked In: 03-Jun-2021 | To Be Assessed | 03-June-2021 |
| 12752 / | Item: JBL EON One Compact Portable PA System Fault: Battery fault Warranty: Yes Booked In: 03-Jun-2021 | To Be Assessed | 03-June-2021 |
| 12746 / | Item: Kawai ES100 Digital Piano Fault: The keyboard was dropped. Turns on, but does not make any sound. Warranty: No Booked In: 03-May-2021 | To Be Assessed | 31-May-2021 |
| 12745 / D1719 | Item: Roland FP7 Keyboard Fault: 1. Missing Balance knob 2. Balance not functioning 3. A4 A5 are clicking (but still functional) Warranty: No Booked In: 26-May-2021 | To Be Assessed | 31-May-2021 |
| 12744 / | Item: Carlsbro Cobra 90 Guitar Amplifier Fault: Intermittent low rumble with no signal applied. Warranty: No Booked In: 31-May-2021 | To Be Assessed | 31-May-2021 |
| 12743 / D1718 | Item: BGW 100B Amplifier Fault: Distortion in RHS (intermittent). Suspected result of long term heating? Warranty: No Booked In: 26-May-2021 | To Be Assessed | 31-May-2021 |
| 12736 / | Item: JBL EON515 Speaker (Powered) Fault: Not working. Warranty: No Booked In: 24-May-2021 | To Be Assessed | 24-May-2021 |
| 12735 / | Item: Roland VH-11 Drum Pad Fault: Have to hit very hard to trigger. Warranty: No Booked In: 24-May-2021 | To Be Assessed | 24-May-2021 |
| 12734 / | Item: Chaiyo Challenger Portable PA System Fault: USB not working. Warranty: No Booked In: 21-May-2021 | To Be Assessed | 21-May-2021 |
| 12733 / | Item: Ampeg PF-500 Guitar Amplifier Fault: Not working Warranty: No Booked In: 21-May-2021 | To Be Assessed | 21-May-2021 |
| 12732 / D1738 | Item: Roland EP7 Keyboard Fault: Powers on - no sound. Warranty: No Booked In: 14-May-2021 | To Be Assessed | 20-May-2021 |
| 12731 / D1734 | Item: Denon USC 250 Speaker Fault: Driver reconing. Warranty: No Booked In: 14-May-2021 | To Be Assessed | 20-May-2021 |
| 12729 / | Item: Signature 10 Ch SCF-SIG10 Mixer Fault: 3 channels faders not working. 1, 2 and possibly 4. Warranty: Yes Booked In: 19-May-2021 | To Be Assessed | 20-May-2021 |
| 12728 / D1746 | Item: Line 6 Pod X3 Live Pedalboard Fault: Board intermittently switches off and wont connect to computer via USB. Handle also broken. Warranty: No Booked In: 17-May-2021 | To Be Assessed | 20-May-2021 |
| 12726 / D1737 | Item: Roland System One Keyboard Fault: Unit not powering up Warranty: No Booked In: 19-May-2021 | To Be Assessed | 20-May-2021 |
| 12724 / D1745 | Item: Wireless Mic Fault: Rewire the wireless mic Warranty: No Booked In: 07-May-2021 | To Be Assessed | 17-May-2021 |
| 12720 / | Item: Laney Linebacker Guitar Amplifier Fault: No working. Warranty: No Booked In: 11-May-2021 | To Be Assessed | 17-May-2021 |
| 12719 / | Item: QSC Touchmix 16 Mixer Fault: No power Warranty: No Booked In: 10-May-2021 | To Be Assessed | 17-May-2021 |
| 12715 / | Item: Digitech JML2V-AU Pedal (Effects) Fault: Cuts out Warranty: No Booked In: 30-Apr-2021 | To Be Assessed | 17-May-2021 |
| 12712 / | Item: Yamaha CVP505 Digital Piano Fault: Those keys that I marked with an "X" or arrow are giving a sticky keys. Some of the keys are also giving a clicking sound. The middle C is inconsistently loud and soft even though the same pressure is applied. Warranty: No Booked In: 26-Apr-2021 | To Be Assessed | 17-May-2021 |
| 12700 / | Fault: CD playing up. Will stop sometimes. Back light not working. Fit handle. Warranty: No Booked In: 27-Apr-2021 | Parts Ordered | 02-June-2021 |
For more information on our Service Rates and Conditions Of Service, please go to
http://www.soundcheckelectronics.com.au/service-rates/
Whilst we endeavour to get units repaired in a timely manner, due to reliance on manufacturers for information and parts this is not always easy.
Sound Check Electronics will attempt to keep customers informed of the progress of repairs.
However, as this is not always possible, customer’s are encouraged to email info@soundcheckelectronics.com.au for a status update on units that we have had for longer than 2 weeks.
The repair of your goods may result in the loss of any user-generated data. Please ensure you have made a copy of any data saved on your goods.
Sound Check Electronics will not be responsible for any data loss or for restoring any lost data.
Units that cannot be repaired due to spare part unavailability, manufacturer problems/policies, or uneconomical repair requirements are to be picked up by the customer within
30 days, or permission given to Sound Check Electronics to dispose of in an environmentally sound manner.
Units that are not collected and paid for within 30 days of Sound Check Electronics informing the customer will incur an ongoing storage fee.