Repair Turnaround
Repair turnaround at Sound Check Electronics is typically 4–5 weeks from booking, or 2–3 weeks for warranty repairs.
Please note: repairs may take longer if parts need to be ordered.
Please note: repairs may take longer if parts need to be ordered.
Delays & Updates
We do our best to complete repairs quickly, but delays may happen during busy periods or while waiting on parts/service info.
If we’ve had your unit for more than 4 weeks, text 0418 825 945 or email info@soundcheckelectronics.com.au for a status update.
If we’ve had your unit for more than 4 weeks, text 0418 825 945 or email info@soundcheckelectronics.com.au for a status update.
Priority Service
Priority service may be available on request for an additional $80 fee.
Diagnosis within 3 business days.
Completion not guaranteed if parts or technical info are required.
Not available for intermittent faults or water-damaged units.
Diagnosis within 3 business days.
Completion not guaranteed if parts or technical info are required.
Not available for intermittent faults or water-damaged units.
Full Service Rates
For full details on our service rates, please visit:
Service Rates
Last updated: Tuesday, 14th October 2025
Repair Status
| Details | Status | Last Updated |
|---|---|---|
|
Job: 14545 Item: Korg SP-170 Digital Piano Fault: Several keys not working intermittently. Mainly around middle C. Warranty: No Reference: Booked In: 10/10/2025 |
To Be Assessed | 10/10/2025 |
|
Job: 14544 Item: Behringer Xtouch Extender Mixer Fault: Fader 5 not working correctly. Moves if changed in software, but not the other way round. Fault: Faulty/ unresponsive controls-Channel number 5 has stopped controlling my DAW software however, the software controls the fader. I have tried several DAW;s and the issue follows.I haveupdated firmware to no avail. Warranty: Yes Reference: SV025215 Booked In: 10/10/2025 |
To Be Assessed | 10/10/2025 |
|
Job: 14543 Item: Casio Privia PX770WE Digital Piano Fault: Four keys do not work. Warranty: Yes Reference: Booked In: 10/10/2025 |
To Be Assessed | 10/10/2025 |
|
Job: 14542 Item: KRK & Alesis Rokit 10 & M1 Speaker (Powered) x 4 Fault: KRK Rokit 10 - Not working. Was intermittently rebooting before stopped. Alesis M1 - Noisy. Warranty: No Reference: Booked In: 9/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14541 Item: Casio Ap-28 Digital Piano Fault: Warranty: No Reference: Booked In: 9/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14540 Item: Yamaha P-45 Digital Piano Fault: No working. Cat sleeps on piano. Warranty: No Reference: Booked In: 9/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14539 Item: Behringer UL1000G2 Wireless In Ear System Fault: Issues with build of device. Antenna joint was damaged out of the box Warranty: Yes Reference: SV025218 Booked In: 2/10/2025 |
Parts Ordered | 13/10/2025 |
|
Job: 14538 Item: Several Several Amps & Speakers Fault: Warranty: No Reference: Booked In: 9/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14537 Item: Kawai Keyboard Fault: F# and near middle C is stuck. Warranty: No Reference: D256073 Booked In: 2/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14536 Item: Roland Juno106 Keyboard Fault: No output Warranty: No Reference: D256098 Booked In: 8/10/2025 |
Completed | 14/10/2025 |
|
Job: 14535 Item: Korg Prologue 8 Synth Fault: Customer states the power input is faulty, reports it being an intermittent issue, fault replicated once in store. Warranty: Yes Reference: Booked In: 3/10/2025 |
On test | 13/10/2025 |
|
Job: 14534 Item: Roland MX1 Mixer Fault: Stopped outputting audio. All channels. Warranty: No Reference: D256097 Booked In: 3/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14533 Item: Yamaha PSRSX900 Keyboard Fault: 1 key damaged Warranty: No Reference: D256096 Booked In: 2/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14532 Item: JBL EON612 Speaker Fault: No sound Warranty: No Reference: D256095 Booked In: 2/10/2025 |
To Be Assessed | 9/10/2025 |
|
Job: 14514 Item: Native Instruments Kontrol Z2 Mixer Fault: Not connecting to computer. Computer got shocked. Warranty: No Reference: Booked In: 3/10/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14513 Item: Empress Zoia Pedal Fault: Warranty: No Reference: Booked In: 2/10/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14512 Item: Korg SP-250 Digital Piano Fault: No sound. Makes funny sound when first turned on. Warranty: No Reference: Booked In: 29/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14510 Item: Jomox MK2 Drum Module Fault: Value knob/encoder jumping around multiple values +/- with single digit adjustments. Warranty: No Reference: Booked In: 29/09/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14509 Item: Roland CY-1414C-T Drum Pad Fault: Low output -not triggering fully. Socket seems loose. Warranty: No Reference: Booked In: 26/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14508 Item: Behringer Europort MPA100BT Portable PA System Fault: Battery not charging. The unit operates the battery and plugged in. Battery acid has leaked on to the base of the unit. Warranty: Yes Reference: SV025056 Booked In: 19/09/2025 |
Completed | 14/10/2025 |
|
Job: 14507 Item: Korg & JBL N364 & EON510 Keyboard & Speaker Fault: Both have Power issues Warranty: No Reference: D256092 Booked In: 19/09/2025 |
Estimate Given | 7/10/2025 |
|
Job: 14505 Item: Boss VE-500 Pedal Fault: Distorted outputs/frying noise. Warranty: No Reference: D256094 Booked In: 19/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14502 Item: Yamaha Motif XS7 Keyboard Fault: Fit screen (supplied by customer). Warranty: No Reference: Booked In: 19/09/2025 |
Service/Parts Information Requested | 13/10/2025 |
|
Job: 14500 Item: Kawai NV10 Digital Piano Fault: Warranty: No Reference: HT23044 Booked In: 19/09/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14499 Item: Line 6 Catalyst 60 Guitar Amplifier Fault: Boost button faulty. Trims cracked and fallen off. Warranty: Yes Reference: Booked In: 12/09/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14498 Item: EV 50 Subwoofer Fault: Not powering on. Possible drink spill. Warranty: No Reference: D256090 Booked In: 12/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14497 Item: Apollo UAD Audio Interface Fault: Bought for parts. Turns on but no sound. Warranty: No Reference: D256091 Booked In: 12/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14496 Item: Kawai CN35R Digital Piano Fault: Issue with intermittently "dead" keys (middle C and the D next to it at the moment) Warranty: No Reference: Booked In: 15/09/2025 |
Field Service | 7/10/2025 |
|
Job: 14493 Item: Allen & Heath Xone DB4 Mixer Fault: Distorted sound 1, 2 & 3. 4th channel doesn?t work. Digital ok. Warranty: No Reference: Booked In: 10/09/2025 |
Service/Parts Information Requested | 10/10/2025 |
|
Job: 14490 Item: Chauvet Hurricane Smoke Machine Fault: Possible heat/pump issue (2 units) Warranty: No Reference: D256089 Booked In: 5/09/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14482 Item: Kawai CA49R Digital Piano Fault: Keys are making a clunking noise Warranty: No Reference: Booked In: 1/09/2025 |
Completed | 9/10/2025 |
|
Job: 14480 Item: Casio Celvian AP28 Digital Piano Fault: notes affected are C sharp up to G sharp, with all the black and white notes in between.This occurs near the middle of the keyboard, and also near the lower end. In addition, the very lowest notes of the keyboard, A,B,C,D,E, along with black notes in between, do not sound. Warranty: No Reference: Booked In: 29/08/2025 |
Customer To Drop Off | 7/10/2025 |
|
Job: 14479 Item: QSC Mackie K12 and Thump12A Speaker (Powered) x2 Fault: QSC K12 - No tweeter. Mackie - Hiss, see if its worth repair (eg if more than $200). Warranty: No Reference: Booked In: 28-Aug |
Complicated - Needs More Time | 7-Oct |
|
Job: 14478 Item: 4MS 2 Modules and Case Effects Module Fault: Modules are not powering up. Warranty: No Reference: Booked In: 28/08/2025 |
Parts Ordered | 14/10/2025 |
|
Job: 14476 Item: Mipro MA-707 Portable PA System Fault: Not holding power. Customer Needs a belt pack to suit and headset mic. Warranty: No Reference: Booked In: 28/08/2025 |
Estimate Given | 7/10/2025 |
|
Job: 14470 Item: dbx 1074 Effects Module Fault: Not passing phantom power. Ok on bypass. Bypass switching noisy. Express needed. Warranty: No Reference: Booked In: 21/08/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14468 Item: Roland RD-300NX Digital Piano x 2 Fault: Warranty: No Reference: Booked In: 20/08/2025 |
Estimate Given | 7/10/2025 |
|
Job: 14451 Item: Yamaha CVP809B Digital Piano Fault: No sound from speakers or headphones jack. Have tried many things as advised and performed factory resetAfter a while some sound came through speakers for a few seconds then vanished (keys were pressed) Warranty: Yes Reference: Booked In: 3/08/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14435 Item: Mackie SRM1550 Subwoofer Fault: Subwoofer - Noisy grounding issue. Sounds work ok otherwise. Studiolive AR12C - channels drop out/cut in when touching faders. Warranty: No Reference: D254099 Booked In: 18/07/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14433 Item: Nord Lead 2 Keyboard Fault: Turns on but freezes on booting. No Sound. Warranty: No Reference: Booked In: 21/07/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14430 Item: Pioneer XDJ-RX DJ System Fault: The decks works for about 10-20 mins as intended, but then shut down with the master rec light up the top right flashing red. After turning back on, they only work for a minute or so. Warranty: No Reference: D254094 Booked In: 11/07/2025 |
Complicated - Needs More Time | 7/10/2025 |
|
Job: 14428 Item: Yamaha DX7 2FD Synth Fault: Unresponsive display is not showing anything, possibly battery damage. Warranty: No Reference: D254096 Booked In: 11/07/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14427 Item: Line 6 StageSource L Speaker Fault: Cut out and stopped working after small jolt at low volume from scratchy lead. Warranty: No Reference: D254097 Booked In: 11/07/2025 |
Service/Parts Information Requested | 13/10/2025 |
|
Job: 14423 Item: Yamaha Clavinova CLP260 Digital Piano Fault: Turned on the voltage selector and it sparked. And now doesn't work. Warranty: No Reference: Booked In: 14/07/2025 |
Completed | 7/10/2025 |
|
Job: 14417 Item: Focusrite Scarlet Solo Audio Interface Fault: Headphone jack had cable stuck, now dislodged, but still registering HP connected. Warranty: No Reference: D254088 Booked In: 23/06/2025 |
No Contact from customer. Unit to be disposed off | 7/10/2025 |
|
Job: 14403 Item: JBL PRX815W Speaker (Powered) Fault: Limit light comes on. No Sound. Is it economical to repair? Warranty: No Reference: Booked In: 11/04/2025 |
Completed | 14/10/2025 |
|
Job: 14399 Item: dB Tech FM-12 & Opera 405 Speaker (Powered) x2 Fault: Warranty: No Reference: Booked In: 6/06/2025 |
Completed | 10/10/2025 |
|
Job: 14391 Item: EV PXM-12MP Speaker (Powered) Fault: Warranty: No Reference: Booked In: 2/06/2025 |
Complicated - Needs More Time | 7/10/2025 |
|
Job: 14377 Item: Mipro MA707E Portable PA System Fault: Unit wont power on when plugged into 240V. Unit makes clicking sound when power switched on. Warranty: No Reference: D254077 Booked In: 16/05/2025 |
Completed | 13/10/2025 |
|
Job: 14371 Item: Royale Ex1 Digital Piano Fault: Fuse/non playing/unknown Warranty: No Reference: D254079 Booked In: 19/05/2025 |
To Be Assessed | 7/10/2025 |
|
Job: 14352 Item: Roland Jupiter 4 Synth Fault: Needs a service. Check for any fault. Warranty: No Reference: D254065 Booked In: 17/04/2025 |
Complicated - Needs More Time | 7/10/2025 |
|
Job: 14350 Item: Behringer B110D Speaker (Powered) Fault: No power. Warranty: No Reference: Booked In: 22/04/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14340 Item: Studio master 16 into4 Mixer Fault: Not working - no sound but some lights on. Warranty: No Reference: Booked In: 14/04/2025 |
Complicated - Needs More Time | 7/10/2025 |
|
Job: 14303 Item: Yamaha U2H Digital Piano Fault: Quite temperamental and, more often than not, will not turn on. Customer has tried the usual troubleshooting method of unplugging and replugging the system, but the issue is persisting. Warranty: Yes Reference: Booked In: 11/03/2025 |
Service/Parts Information Requested | 7/10/2025 |
|
Job: 14283 Item: Mackie SRS1500 Speaker (Powered) Fault: It powers up however during a gig the sound stopped suddenly. It did feel quite warm to touch. Needed by 15 march if possible. Warranty: No Reference: Booked In: 21/02/2025 |
Parts Ordered | 7/10/2025 |
|
Job: 14271 Item: Roland RS505 Synth Fault: Rear ensemble pot not working properly. Two green tabs (string function) - low output. General service. Warranty: No Reference: D254033 Booked In: 7/02/2025 |
Complicated - Needs More Time | 7/10/2025 |
|
Job: 14266 Item: Casio CT-655 Keyboard Fault: Top B key broken. still works. Warranty: No Reference: Booked In: 7-Feb |
Looking for economical Part | 7/10/2025 |
|
Job: 14222 Item: Marshall JCM2000 DSL401 Guitar Amp Fault: Warranty: No Reference: Booked In: 1/01/2025 |
Parts Ordered | 7/10/2025 |
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Job: 14211 Item: Korg Kronos 2 Keyboard Fault: Boot issues. See note. Try to find loose screw. also had very occasional sticky keys notably treble E and others from middle C to treble C and ftom middle to bass C Warranty: No Reference: Booked In: 29/11/2024 |
Service/Parts Information Requested | 7/10/2025 |
|
Job: 14027 Item: Chauvet DJ x 2 P7 x 2 Smoke Machine x 2 Fault: Not working properly Warranty: No Reference: Booked In: 2/07/2024 |
Complicated - Needs More Time | 7/10/2025 |
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Job: 13950 Item: Yamaha YFP-70 Keyboard Fault: Wont turn on. Book stand broken but usable (if available, please replace. If not will keep the original). Warranty: No Reference: D244004 Booked In: 19/04/2024 |
Complicated - Needs More Time | 7/10/2025 |
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Job: 13917 Item: Zoom H4a Handy Recorder Fault: On/Off broken. No battery cover. Warranty: No Reference: D231088 Booked In: 15/03/2024 |
Complicated - Needs More Time | 7/10/2025 |
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Job: 13916 Item: Zoom H4n Pro Handy Recorder Fault: SD cards not clicking in. Warranty: No Reference: D231089 Booked In: 15/03/2024 |
Complicated - Needs More Time | 7/10/2025 |
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Job: 13707 Item: Roland JX3P Keyboard Fault: Everything lighting up and buzzing sound. Cable missing for PC200 as well. Warranty: No Reference: D4071 Booked In: 15/09/2023 |
Unit On Test | 7/10/2025 |
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Job: 13437 Item: QSC K12.2 Speaker (Powered) Fault: Unit not working. Does not power on. Warranty: No Reference: D3018 Booked In: 27/01/2023 |
Parts Ordered | 7/10/2025 |
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