Service Rates
Workshop Service
Diagnostic / Assessment Fee
$85 ($150 for vintage synths, large digital pianos and digital mixing consoles)
Non-refundable, payable at booking.
Deducted from final repair cost.
Hazardous handling fee applies to units with urine/vomit.
Repair Estimates
Given only if over $275 ($500 for vintage synths, large digital pianos and digital mixing consoles)
We go ahead automatically if repair cost is under $275 ($500 for vintage synths, large digital pianos and digital mixing consoles).
If above $275 ($500 for vintage synths, large digital pianos and digital mixing consoles), we contact you for approval.
If declined, diagnostic fee covers assessment.
Labour Rate
$120 / hour
Standard labour charge per hour of repair.
Priority Service
+$80 fee
Available upon request.
Diagnosed within 3 business days (if approved).
Completion not guaranteed if parts or service information is required.
Not available for intermittent faults or liquid damage.
Insurance Quotes
+$30
Additional $30 fee for written estimates for insurance purposes.
Warranty Diagnostic Fee
$85
Applies if booked under warranty but fault is not covered or if there is no fault found.
Warranty Conditions
90-day warranty on performed work & replaced parts only.
Excludes liquid-damaged items.
Liability
While every care is taken, Sound Check Electronics accepts no responsibility for damage or loss while in care.
Collection Policy
Goods accepted as-is upon collection.
Concerns must be raised before leaving premises.
Uncollected Equipment
After 30 days: storage fee may apply.
After 3 months: may be sold to recover costs.
Onsite Service
Onsite Service Call
$220 (includes 45 mins)
Additional time billed at $120/hour (15-min increments).
Parts charged separately.
Travel Surcharges
+$45 Gawler
+$30 Mount Barker
+$90 Victor Harbor/Gawler
Payment & Warranty Policy
Payment due at time of service.
If unit is found not to be a warranty fault, a minimum call-out fee of $220 applies (plus travel).